Walt Disney World Customer FAQ

Disney is a multi-billion-dollar company that's been part of family life for generations. Part of its success can be attributed to...

For many years, children's imaginations blossomed during the peak of Disney's films and cartoons. Luckily, the company is still expanding...

Birthdays, holidays, celebrations or just because are all great reasons to send the Disney lover in your life a gift card. You can...

The Disney company has filled childhoods with make-believe magic and dreams for decades by continuing in their founder's innovative...

Receiving a Disney gift card can be a joyful experience until you learn that the card doesn't have a balance. This is frustrating but...

Walt Disney World has re-branded Fast Pass to Genie + Lightning Lane and Individual Lightning Lane passes. Each can be purchased through...

Walt Disney World park hours can vary significantly depending on the day of the week, time of year, and special events. Typically, It is important to check the specific hours for each park on the official Walt Disney World website as they are subject to change. Additionally, special events such as holiday festivities or after-hours events can also impact regular park hours. The current web page will provide the latest information regarding park hours for planning a visit....

The FastPass+ system at Walt Disney World is a virtual queue service that allows guests to reserve access to certain attractions, entertainment To utilize FastPass+, guests can link their theme park tickets to their Disney account through the official website or mobile app. From there, they can select up to three FastPass+ experiences per day in advance. The attractions available for FastPass+ may include some of the most popular rides, such as Space Mountain, Avatar Flight of Passage, and Frozen Ever After. Once the initial three FastPass+ selections are made, guests can schedule additional FastPass+ selections one at a time, subject to availability, after they have used their original three reservations. Guests must arrive at the assigned time for their FastPass+ selections, allowing them to access the attraction via a designated FastPass+ entrance, which is typically significantly shorter than the standard queue. It is essential to note that the FastPass+ system is subject to change, and guests should consult the current web page for the latest information regarding availability and any modifications to the system. This ensures a smooth experience while planning a visit to Walt Disney World....

Walt Disney World ticket prices can vary depending on several factors, including the type of ticket, the duration of the visit, and...

Walt Disney World encourages guests to purchase tickets in advance to ensure a smooth and efficient experience. Buying tickets ahead It is important to note that while it is possible to buy tickets at the gate, there is a risk of increased prices on the day of visit, and there may also be limited availability for certain parks. Furthermore, in recent years, Walt Disney World has implemented a reservation system that requires guests to link park tickets to a specific visit date, making advance purchase even more essential. For the most current information regarding ticket sales and park reservations, guests are encouraged to check the official Walt Disney World website. This can provide clarity on pricing, availability, and any additional requirements that may be in place....

Guests are generally not permitted to bring outside food and beverages into the Disney parks. However, Walt Disney World does allow...

Yes, guests are welcome to bring their own wheelchairs or mobility devices to Walt Disney World. The resort strives to provide accessibility It is important to keep in mind that certain attractions may have specific requirements or restrictions regarding size and type of mobility device. Additionally, while personal mobility devices are permitted, guests can also rent wheelchairs or electric scooters at various locations in the parks and Disney Springs for convenience. For the most accurate and detailed information regarding accessibility options, it may be helpful to refer to the official Walt Disney World website....

Walt Disney World Resort encourages Guests to dress comfortably and appropriately while visiting the parks. Although there is no formal Guests are advised to avoid wearing excessively torn clothing or clothing with offensive language and graphics. Footwear is required, and costume masks are typically not permitted for Guests ages fourteen and older, with exceptions during special events like Halloween parties. If Guests are visiting during special seasons or events, they may choose to dress in theme-inspired attire, though it is best to keep it respectful and within the bounds of the guidelines. To learn more about any specific questions regarding attire and park policies, it is beneficial to visit the parks’ official web page for the most current information....

Walt Disney World offers a range of accommodations and services designed to assist guests with disabilities, ensuring a magical experience Guests will also find wheelchair rentals available at each theme park, along with stroller rentals that can accommodate guests of different needs. Service animals are welcomed in most areas, and there are specific guidelines regarding their use. In addition to physical accommodations, Walt Disney World provides various support services, such as the Disability Access Service, which can assist guests who might have difficulty waiting in standard lines. For specific details regarding accommodations that may meet individual needs, it is advisable to refer to the latest information on the official Walt Disney World website, where guests can find comprehensive resources and guidelines related to accessibility....

Yes, strollers are available for rent at Walt Disney World. Guests can find stroller rental services at various locations throughout...

Walt Disney World offers a variety of transportation options that make it easy for guests to navigate the vast resort area. The primary Buses serve as the main form of transportation within Walt Disney World. They run frequently and provide service to all theme parks, water parks, and resort hotels. Guests can find designated bus stops at each location, making it convenient to hop from one place to another. The monorail is another popular transportation option, especially for guests visiting the Magic Kingdom and Epcot. The monorail system connects select resort hotels to the parks, providing a scenic and unique travel experience. Disney also operates a network of watercraft, including ferries and smaller boats. These vessels transport guests between parks and resorts, primarily around the Magic Kingdom area and some resorts along the waterways. This can provide a refreshing change of pace from the bus or monorail rides. The Disney Skyliner is a gondola system that offers a fun aerial view of the resort while connecting guests from select resorts to Epcot and Disney's Hollywood Studios. In addition to these options, guests can utilize the Minnie Van service, which is a ridesharing service operated by Lyft, for personalized and direct transportation within the resort. For those who drive, parking is available at the parks, though fees may apply. Overall, with these diverse transportation choices, getting around Walt Disney World is both convenient and enjoyable. Guests are encouraged to check the current web page for further details or updates on transportation services....

Walt Disney World has a variety of attractions with different height requirements to ensure the safety and enjoyment of all guests. Many attractions have a specific minimum height requirement, usually listed at the entrance to each ride. For instance, popular thrill rides such as Space Mountain and the Twilight Zone Tower of Terror typically require guests to be at least forty-two inches tall. Other attractions like Expedition Everest may have a height requirement of forty-four inches. There are also rides designed for younger guests, such as Dumbo the Flying Elephant, which have no height requirement, allowing for families to enjoy the attractions together. It is important for guests to be aware that height requirements are strictly enforced, and safety measures are taken to ensure that all riders meet these criteria. Signs at each attraction provide clear information, and cast members are in place to assist guests in measuring if necessary. Guests planning their visit should check the official website for the most current information on height requirements for each ride, as these standards can change based on various factors, including safety protocols or ride modifications. This way, families can plan their day effectively and ensure a magical experience at the park for everyone involved....

To stay informed about special events or celebrations at Walt Disney World, guests can visit the official Walt Disney World website....

Walt Disney World does not have strict age restrictions for most attractions, but some rides and experiences may have height requirements Additionally, certain attractions may recommend an age based on the nature of the experience, particularly those that might be intense or frightening, such as roller coasters or experiences with dark themes. It is worth considering the age and preferences of younger guests when planning a visit to these attractions. Guests might want to check the current web page for detailed information on height requirements and suitability for specific attractions, ensuring a magical experience for everyone in the group....

Walt Disney World offers a diverse range of dining options to suit every palate and preference. Guests can choose from quick-service In the parks, visitors can find iconic dining locations such as Be Our Guest Restaurant, which immerses guests in the world of "Beauty and the Beast," and Oga's Cantina in Star Wars: Galaxy's Edge, where guests can enjoy unique beverages and light bites. For those looking for a more relaxed dining experience, the resort hotels host a variety of restaurants. Disney's Contemporary Resort features California Grill, known for its stunning views of the Magic Kingdom fireworks and delicious cuisine. Meanwhile, Disney's Animal Kingdom Lodge offers Jiko, which specializes in African-inspired dishes and an extensive wine selection. Reservations are highly recommended for table-service dining, especially during peak seasons. To find up-to-date information on specific dining options, menu items, and reservation requirements, visiting the current web page would be beneficial. With so many delightful choices, there is truly something for everyone at Walt Disney World....

Yes, modifications or cancellations of hotel reservations at Walt Disney World are possible, but the specific policies may depend on Cancelling a reservation typically can be done through the same platforms, but it is essential to be aware of any cancellation policies that may apply. Many hotel reservations at Walt Disney World have a specified cancellation window, which could range from a few days to several weeks prior to the check-in date. Failure to cancel within this window might result in penalties, such as forfeiting a deposit or facing cancellation fees. Therefore, it is best for guests to check the terms associated with their specific reservation for the most accurate information. For any specific questions or concerns, the official website may offer further assistance regarding contact information and reservation management....

Guests staying at Disney resorts can look forward to a wide array of amenities that enhance their overall experience. Each Disney resort In addition to transportation, guests can enjoy a variety of recreational activities. Many Disney resorts feature swimming pools, fitness centers, and themed playgrounds. Additionally, some resorts offer unique experiences like character dining, where guests can meet beloved Disney characters while enjoying a meal. The accommodations themselves are equipped with essential amenities, such as complimentary Wi-Fi, room service, and convenient dining options. Guests can also access various shopping locations within the resort, making it easy to find Disney merchandise or essentials. Furthermore, complimentary Magical Express services may have been available to aid guests with airport transportation, but current services should be confirmed on the official website. Overall, Disney resorts provide a magical and convenient experience for visitors of all ages....