Customer Service
Phone Number & Contact Information Frequently Asked Questions About GetHuman

Zipcar Customer Service

Answers to Common Problems

Use Zipcar's Phone Number

Zipcar's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Call Zipcar Customer Service

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Zipcar.

See Zipcar Phone Number & Contact Info

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Zipcar.

Do I need to fill up the gas tank before returning the Zipcar? No, you do not need to fill up the gas tank before returning the Zipcar. When you join Zipcar, your membership fee includes a gas card... Read more

Do I need to clean the Zipcar before returning it? Yes, it is required to clean the Zipcar before returning it. Zipcar expects members to adhere to its cleanliness standards and maintain... Read more

How Do I Get a Refund Zipcar? Renting a Zipcar is an alternative to buying or renting a car and has some perc's that go along with it, such as gas and insurance... Read more

What is Zipcar's cancellation policy? Zipcar's cancellation policy allows members to cancel their reservation up to 3 hours before the scheduled pick-up time without any... Read more

Can I extend my reservation with Zipcar? Yes, you can extend your reservation with Zipcar. If you find that you need more time with the vehicle, simply log into your Zipcar... Read more

Can I add an additional driver to my Zipcar account? Yes, you can add an additional driver to your Zipcar account. Adding another driver is easy and can be done online or through the Zipcar... Read more

Can I bring my pet in a Zipcar? Yes, you can bring your pet in a Zipcar. Zipcar allows members to travel with their pets, making it convenient and pet-friendly. However,... Read more

There's more!

Click below to show 5 more questions, answers, and complete guides to common Zipcar customer support problems.

Ask a new question See all 12 solutions...

Recent reasons customers contacted Zipcar:

My account is not being verified even though my license is up to date. I have a physica...

Accoint suspeneded and this is my first day signing up, it said a paymebt didnt go thro...

My account is blocked because I was late to pay a fee. I want to be able to re open my...

Let’s say your soon-to-be old drivers license is still active, but you’ve received a te...

The car will not start we are stuck in the middle of the street

I’m being charged and I have never even found the * Zipcar I tried to rent. How do I ge...

There is an unexpected error when I’m trying to make an account with my university.

I need to get approval asap

I have attempted to call on multiple occasions, and each time, there was nobody on the...

I ended my trip and my keys are locked in the trunk !

I've submitted my driver's license several times but it does not register that I submit...

I have activated it with one of my emails due to the free month trial and saw that ther...

Help me with my issue

Does GetHuman work with Zipcar?

GetHuman does not work with Zipcar's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Zipcar at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Zipcar's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!