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Lacie USA Customer FAQ

Top Answers & How-to Guides

What is Lacie USA's Phone Number?

The question we are asked most often is about how to talk to Lacie USA customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Lacie's privacy policy regarding customer data?

Lacie takes customer privacy and the protection of their data very seriously. Our privacy policy ensures that all customer data is...
Ask any question you have about Lacie USA customer service, get an answer now.

Recent Lacie USA Customer Questions

I got a Lacie design by F.A.PORSCHE from a friend but I can't get it to work it's not new it has a micro port instead of the USB-C and an AC / DC port

It sounds like you have an older LaCie design by F.A. Porsche drive that uses a different connection type. Make sure you have the appropriate cables and power adapter for that specific model. The micro port is likely a USB 3.0 or USB 2.0 connection, so you'll need a compatible cable to connect it to your computer. Ensure that the drive is properly powered and connected. If you're still having trouble, it might be helpful to check compatibility with your operating system or potential driver updates.
Asked Mar 27, 2025 7:44 PM

Help me with my Lacie USA customer service issue

Purchase Locations

Where can I purchase Lacie products in the USA?

Lacie products are available for purchase in various retail stores and online platforms throughout the USA. Our products can be found...

Warranty Information

What is the warranty period for Lacie products?

The warranty period for Lacie products varies depending on the specific product. Generally, Lacie offers a standard limited warranty...

Can I extend the warranty of my Lacie device?

Yes, you can extend the warranty of your Lacie device. At Lacie USA, we offer warranty extension options to provide you with added...

System Requirements

What are the system requirements for Lacie software?

The system requirements for Lacie software depend on the specific software program being used. Generally, Lacie software is compatible...

Data Recovery Services

Does Lacie offer data recovery services?

Yes, Lacie does offer data recovery services. If you have encountered data loss or corruption on your Lacie storage device, our team...

Compatibility

Are Lacie products compatible with Mac and Windows operating systems?

Yes, Lacie products are fully compatible with both Mac and Windows operating systems. We understand the importance of broad compatibility...

Can I use my Lacie external hard drive with a gaming console?

Yes, Lacie external hard drives can be used with gaming consoles. Lacie offers a wide range of external hard drives that are compatible...

Privacy Policy

What is Lacie's privacy policy regarding customer data?

Lacie takes customer privacy and the protection of their data very seriously. Our privacy policy ensures that all customer data is...
We look to the Lacie USA issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Lacie USA issues reported to GetHuman
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