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NBT Bank Customer FAQ

Top Answers & How-to Guides

What is NBT Bank's Phone Number?

The question we are asked most often is about how to talk to NBT Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the requirements for opening a business account?

To open a business account with NBT Bank, there are a few requirements. First, you need to provide the necessary documentation, including...

Is there a minimum balance requirement for my account?

No, there is no minimum balance requirement for your account at NBT Bank. We believe in providing our customers with flexibility and...
Ask any question you have about NBT Bank customer service, get an answer now.

Services

What services does NBT Bank offer?

NBT Bank offers a comprehensive range of financial services to meet the diverse needs of our customers. We provide various banking...

Account Opening

What are the requirements for opening a business account?

To open a business account with NBT Bank, there are a few requirements. First, you need to provide the necessary documentation, including...

Mobile App

Can I deposit checks using the mobile app?

Yes, you can conveniently deposit checks using our mobile app. NBT Bank offers a user-friendly mobile banking platform that allows...

ATM Withdrawal

What is the maximum amount I can withdraw from an ATM per day?

The maximum amount that can be withdrawn from an NBT Bank ATM per day is $500. This daily limit is in place to ensure the security...

Debit Card Fees

Are there any fees for using my debit card abroad?

Yes, there are fees associated with using your debit card abroad. When you make purchases or withdraw cash in a foreign currency, a...

Routing Number

What is NBT Bank's routing number?

NBT Bank's routing number is a unique 9-digit code used to identify the institution for various financial transactions. The routing...

Balance Requirement

Is there a minimum balance requirement for my account?

No, there is no minimum balance requirement for your account at NBT Bank. We believe in providing our customers with flexibility and...

Funds Transfer

Can I transfer funds between different NBT Bank accounts?

Yes, you can easily transfer funds between different NBT Bank accounts. NBT Bank offers a convenient and secure online banking platform...

Help me with my NBT Bank customer service issue

Ask any question you have about NBT Bank customer service. We will do our best to get you answers right away.
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