Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-272-5543 · Servicios para los miembros
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Navient rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

I needed information on my student loan
Follow-up on my previous conversation with Navient representative.
I owe you more than $***K and I don't even have my account *. Please send me account n...
I’m unable to log in to my account to esign forms and now they have expired. Can the f...
I can’t access my count because I don’t know my username Ans I did not receive the rese...
I would like an economuc forbearance
Want to know about my student loan
I need help consolidating my loans
Want to set up payments on student loan. Have lost original phone number.
The phone number that y’all are calling is not the account holders phone number. Would...
Just checking on my status and if I’m still on a on time status if there’s any late sta...
Postpone payment due to coVid
I would like Navient to let me know who is managing my student loan. Mary C. Corbin
More customer issues

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Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.

Phone number / contactWaitVotes
888-272-5543
Servicios para los miembros
8 minutos174
877-770-4157
Servicio al Cliente
3 minutos439
866-989-1679
Servicio al Cliente
6 minutos198
Online Help
Servicio al Cliente
<54.5 horas218
800-533-9334
Servicio al Cliente
2 minutos374
800-848-0979
Préstamos directos de la FIPA
2 minutos120
facebook.com/SallieMae
Servicio al Cliente
2 minutos215
866-905-8960
Préstamos Federales Sallie Mae
2 minutos407
317-570-7397
Servicio al cliente internacional
15 minutos341

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