Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-272-5543 · Servicios para los miembros
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Navient rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

Need IBR letter. This letter states my IBR will be $*** month. I contacted on August *t...
I need to know if my two pay stubs were received by navient
I need to speak to someone about getting a private loan.
In **** I got first student loan. Entered military and stayed till ****. From **** till...
Requesting payoff of loan
I need to get on a payment plan
Need help With payment. Cannot pay $*** a month please call back
I need to find out about repayment options after having my loan reinstated after * year...
I need to find out about repayment options after having my loan recently reinstated aft...
I'd like to make a payment and get my balance
My issue is my email has been my user number for a couple years now it says it doesn’t...
My son Nicholas Pescitelli passed away back May ** … Navient was supposed to freeze*clo...
I would like to find out if I’m qualified for loan forgiveness program .
Problem for login. I need make payments.
I want to find out about deferment options
More customer issues

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Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.

Phone number / contactWaitVotes
Servicios para los miembros
15 minutos242
Servicio al Cliente
3 minutos439
Servicio al Cliente
6 minutos266
Online Help
Servicio al Cliente
<54.5 horas286
Servicio al Cliente
2 minutos308
Préstamos directos de la FIPA
2 minutos54
Servicio al Cliente
2 minutos283
Préstamos Federales Sallie Mae
2 minutos341
Servicio al cliente internacional
8 minutos407

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