Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-272-5543 · Servicios para los miembros
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  • Current hold time
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  • Fastest way to talk to a real Navient rep
  • Pro tips & talking points
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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

I am currently enrolled in graduate school and since I am paying for that out of pocket...
Want a call from a live person
Combie unit, this is a replacement unit because we were having trouble with the first u...
I have a collection for a public defender for *** they put it under my name Andrew Sant...
can't sign into my account. tried my user and passwords. site was to send an email...no...
Good afternoon,*This call is in regards to my Student Loan. Please tell me how I can ke...
I need my full account number of student loan that is in repayment that you report to...
Received a phone call about ** minutes ago from you guys
Would like to speak to a representative ASAP
Had navient loan balance decreased on cr report
Defer student loan due to the COVID pandemic. Still out of work without an income source.
I need to down load my pay stubs to get my IDR going. Is it possible to scan my stubs t...
I contacted your business * months ago because I’ve been diagnosed permanently disabled...
I have been trying for forever to access my account when I put in my social and birthda...
Please make sure I am recertified. Thanks.**John Rawley*KJR*****@***.com
More customer issues

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Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.

Phone number / contactWaitVotes
888-272-5543
Servicios para los miembros
6 minutos241
877-770-4157
Servicio al Cliente
3 minutos439
866-989-1679
Servicio al Cliente
6 minutos265
Online Help
Servicio al Cliente
<54.5 horas285
800-533-9334
Servicio al Cliente
2 minutos307
800-848-0979
Préstamos directos de la FIPA
2 minutos53
facebook.com/SallieMae
Servicio al Cliente
2 minutos282
866-905-8960
Préstamos Federales Sallie Mae
2 minutos340
317-570-7397
Servicio al cliente internacional
6 minutos408

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