Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-272-5543 · Servicios para los miembros
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Navient rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

Looking to see if you'll have my information Phillip Hart, ****camellia Dr Decatur ga...
Need to talk to Navient student loans customer service, regarding the types of loans I...
I would like to consolidate my loans to take advantage of the Income-Driven Repayment a...
Need to speak with Navient about my loan
I've been on hold for a very, very long time and called Navient multiple times today.
Late payment on credit report on account that's been closed for * years
We are trying to update the debit card that is being used for the program we set up bec...
Discharge help for student loan
Refund of my student loans paid off during covid ** payment freeze
Refund of student loans paid off during covid **
I need to discuss erroneous capitalized interest charges on my account that need to be...
i need to talk to a navient operater
More customer issues

Help me with my issue

Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.

Phone number / contactWaitVotes
Servicios para los miembros
9 minutos174
Servicio al Cliente
3 minutos439
Servicio al Cliente
6 minutos198
Online Help
Servicio al Cliente
<54.5 horas218
Servicio al Cliente
2 minutos374
Préstamos directos de la FIPA
2 minutos120
Servicio al Cliente
2 minutos215
Préstamos Federales Sallie Mae
2 minutos407
Servicio al cliente internacional
14 minutos341

Does GetHuman work with Navient?

GetHuman does not work with Navient's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Navient at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Navient's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!