Home
Search Company Customer Service Information
Companies A-Z
About GetHuman
© GetHuman Inc.
Home
Search Companies
Companies A-Z
About GetHuman
All Companies
›
Air New Zealand Customer Service
›
FAQ
Updated
May 3, 2024
Air New Zealand Customer FAQ
Top Answers & How-to Guides
What is Air New Zealand's Phone Number?
The question we are asked most often is about how to talk to Air New Zealand customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Are there any special discounts for children?
Yes, Air New Zealand offers special discounts for children. Children between the ages of 2 and 11 are eligible for discounted fares...
Ask any question you have about Air New Zealand customer service, get an answer now.
{{value}}
Get Help
Contact Air New Zealand customer service
Check-In
How can I check-in for my flight?
There are several ways to check-in for your Air New Zealand flight. You can check-in online through the airline's website or mobile...
Read more
Baggage Restrictions
What are the baggage restrictions for Air New Zealand?
The baggage restrictions for Air New Zealand vary depending on the travel class and route. Generally, for domestic flights, passengers...
Read more
Flight Changes
How much does it cost to change a flight booking?
The cost to change a flight booking with Air New Zealand can vary depending on several factors. Generally, changes made online within...
Read more
Meals
Are meals included in the ticket price?
Yes, meals are included in the ticket price for most Air New Zealand flights. The type of meal provided depends on the duration and...
Read more
Pets on Board
Can I bring my pet on board?
Yes, Air New Zealand allows pets to travel on their flights. However, there are certain restrictions and guidelines that need to be...
Read more
Cancellation Policy
What is Air New Zealand's cancellation policy?
Air New Zealand's cancellation policy allows passengers to modify or cancel their bookings. For tickets purchased directly from the...
Read more
Visa Requirements
Do I need a visa to transit through New Zealand?
Yes, you may need a visa to transit through New Zealand, depending on your citizenship and travel plans. Passengers from visa waiver...
Read more
Seat Selection
What are the options for seat selection?
Air New Zealand offers various options for seat selection to cater to each passenger's needs and preferences. The options include standard...
Read more
Payment Methods
What are the available payment methods?
Air New Zealand offers various convenient payment methods for booking flights and other services. Customers can pay using major credit...
Read more
Wi-Fi
Does Air New Zealand offer Wi-Fi on board?
Yes, Air New Zealand offers Wi-Fi on board its aircraft. Passengers can enjoy connectivity during their flight by purchasing a Wi-Fi...
Read more
Frequent Flyer Program
What is Air New Zealand's frequent flyer program?
Air New Zealand's frequent flyer program is called Airpoints. It allows passengers to earn points for flights, as well as through retail...
Read more
Child Discounts
Are there any special discounts for children?
Yes, Air New Zealand offers special discounts for children. Children between the ages of 2 and 11 are eligible for discounted fares...
Read more
Help me with my Air New Zealand customer service issue
Ask any question you have about Air New Zealand customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Air New Zealand
Check-In
Baggage Restrictions
Flight Changes
Meals
Pets on Board
Cancellation Policy
Visa Requirements
Seat Selection
Payment Methods
Wi-Fi
Frequent Flyer Program
Child Discounts
Answers for More Companies
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
All Companies
›
Air New Zealand Customer Service
›
FAQ
Updated
May 3, 2024