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BLU Customer FAQ

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What is BLU's Phone Number?

The question we are asked most often is about how to talk to BLU customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent BLU Customer Questions

When I make a phone call with my blue bb160 smartphone the people I call I can hear them but they can't hear me when I use the speakerphone option and this started happening after my last system update how can I fix this issue

This issue may be related to the microphone or speaker settings after the update. Try restarting your phone and checking if there are any further software updates available. Ensure that your microphone is not obstructed and test the microphone with other applications to see if it functions properly. If the issue persists, consider resetting your settings to default or performing a factory reset, ensuring to back up your data first.
Asked Jun 9, 2025 4:15 AM

I forgot my pin number.How can I get back inside of my phone

If you've forgotten the PIN number for your phone, you may need to perform a factory reset to regain access. Please note that this will erase all data on the device. Typically, this can be done by turning off the phone, then pressing a specific combination of buttons (like Volume Up + Power) to enter recovery mode, where you can choose the factory reset option. Be sure to back up your data regularly to avoid losing important information in the future.
Asked May 23, 2025 12:58 PM

B160v phone cannot download apps from Google play

If your BLU B160v phone cannot download apps from Google Play, ensure that you have a stable internet connection. Check if your device has sufficient storage space available for the apps. Additionally, verify that your Google Play Store is updated to the latest version. Restarting your phone can also resolve temporary glitches. If issues persist, reviewing settings related to accounts and permissions may help.
Asked May 8, 2025 2:45 PM

where can i find the necessary usb drivers for the g84 to hook it up to my computer?

The necessary USB drivers for the G84 can typically be found on the official BLU website. Please check the corresponding product page or support section for the most reliable downloads.
Asked Apr 20, 2025 11:23 AM

How do I get my internet password on my blu g33

To find your internet password on your BLU G33, go to your device's settings, select "Network & Internet," and then navigate to "Wi-Fi." Look for the connected Wi-Fi network, and tap on it. You may need to select "Advanced" or similar options to view the password. If the password is hidden, you might need to enter a security PIN or unlock your device to view it.
Asked Mar 20, 2025 6:53 AM

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