What is your return policy?
Our return policy at Bodyenergyshop.com is designed to ensure customer satisfaction for every purchase made. We offer a hassle-free return process for any unused and unopened products within 30 days of the purchase date. To initiate a return, customers need to contact our customer service team with the order number and reason for the return. Once approved, customers can return the product and receive a full refund, excluding shipping costs. It's important to note that we do not accept returns on opened or used items unless they are defective or damaged upon arrival. We strive to provide exceptional quality and guarantee customer happiness, so if there are any issues with our products, we encourage customers to reach out to our dedicated support team, and we will do our best to resolve the situation promptly.
Answered May 3, 2024
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