What is your return policy?

Our return policy at Goaliemonkey.com is designed to ensure customer satisfaction and hassle-free returns. We offer a 30-day return period from the date of purchase for most items, allowing customers to return products that are unused, unwashed, and in their original packaging. However, certain products, such as personalized items or mouthguards, cannot be returned due to customization or hygiene reasons. To initiate a return, customers can contact our customer service team or request a return authorization through their Goaliemonkey.com account. Once the return is approved, we provide instructions on shipping the product back to us. Returns may be subject to a restocking fee, and customers are responsible for return shipping costs. Our goal is to ensure a simple and transparent return process for our valued customers.