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Hydro-Quebec Customer Service
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FAQ
Updated
May 3, 2024
Hydro-Quebec Customer FAQ
Top Answers & How-to Guides
What is Hydro-Quebec's Phone Number?
The question we are asked most often is about how to talk to Hydro-Quebec customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How can I update my account information?
To update your account information with Hydro-Quebec, you can easily do so through their online customer portal. Simply log in to your...
Can I set up automatic payments for my Hydro-Quebec bill?
Yes, Hydro-Quebec offers the option to set up automatic payments for your bill. By enrolling in the Pre-authorized Debit (PAD) service,...
Ask any question you have about Hydro-Quebec customer service, get an answer now.
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Contact Hydro-Quebec customer service
Power Outage
What should I do if there is a power outage in my area?
In the event of a power outage in your area, please first check your circuit breaker or fuse box to ensure the issue is not internal....
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Account Information
How can I update my account information?
To update your account information with Hydro-Quebec, you can easily do so through their online customer portal. Simply log in to your...
Read more
Payment Options
What are the different payment options available?
Hydro-Quebec offers customers various convenient payment options. Firstly, customers can choose to pay their bills online using their...
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Electricity Usage
What is the average electricity usage for a household in Quebec?
The average electricity usage for a household in Quebec varies depending on various factors such as the size of the dwelling, the number...
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Address Transfer
Can I transfer my Hydro-Quebec services to a new address?
Yes, you can transfer your Hydro-Quebec services to a new address. We understand that moving can be a hectic time and we strive to...
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Environmental Initiatives
What are the environmental initiatives taken by Hydro-Quebec?
Hydro-Quebec is committed to preserving the environment through various initiatives. Firstly, they prioritize the generation of clean...
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Energy-Saving Tips
Are there any energy-saving tips you can provide to reduce my electricity usage?
Yes, we have several energy-saving tips to help reduce your electricity usage. Firstly, ensuring proper insulation and weather-stripping...
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Customer Service
What is the average response time for customer service inquiries?
The average response time for customer service inquiries at Hydro-Quebec is approximately 24 to 48 hours. Our dedicated customer service...
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Automatic Payments
Can I set up automatic payments for my Hydro-Quebec bill?
Yes, Hydro-Quebec offers the option to set up automatic payments for your bill. By enrolling in the Pre-authorized Debit (PAD) service,...
Read more
Help me with my Hydro-Quebec customer service issue
Ask any question you have about Hydro-Quebec customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Hydro-Quebec
Power Outage
Account Information
Payment Options
Electricity Usage
Address Transfer
Environmental Initiatives
Energy-Saving Tips
Customer Service
Automatic Payments
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All Companies
›
Hydro-Quebec Customer Service
›
FAQ
Updated
May 3, 2024