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NFL.com Customer FAQ

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How do I Contact NFL.com Customer Service?

The question we are asked most often is about how to talk to NFL.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent NFL.com Customer Questions

My husband signed up for your NFL package January 7, 2024 but was not able to watch the Packer game. We canceled right away but have not been reimbursed yet. How do I get that to happen?

We're sorry to hear about your experience. If you canceled your NFL package and are eligible for a refund according to the terms and conditions, your reimbursement typically should come through in 7-10 business days. If it's been longer than that, it may be worth checking with your bank first. If they have no record of the refund, your issue might need a bit more attention. Unfortunately, as we can only provide general guidance and do not have access to customer accounts, we can't assist directly with customer specific issues. Please ensure you reach out to NFL.com's customer service for further assistance regarding your refund.
Asked Mar 7, 2024 12:38 AM

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