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PrintPlace Customer FAQ

Top Answers & How-to Guides

What is PrintPlace's Phone Number?

The question we are asked most often is about how to talk to PrintPlace customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any printing restrictions or guidelines I need to follow?

Yes, there are certain printing restrictions and guidelines that you need to follow when placing an order with PrintPlace. These guidelines...
Ask any question you have about PrintPlace customer service, get an answer now.

Ordering

How do I place an order?

To place an order on PrintPlace, simply select the desired product, choose the specifications and quantity, and upload your artwork...

File Types

What file types do you accept for printing?

PrintPlace accepts the following file types for printing: PDF, TIFF, JPEG, EPS, and AI. These file formats ensure that your artwork...

Samples

Can I request a sample before placing a large order?

Yes, at PrintPlace, we understand the importance of seeing a sample before placing a large order. We encourage our customers to request...

Turnaround Time

What is your turnaround time for printing?

At PrintPlace, we understand the importance of timely printing. Our turnaround time for printing depends on the specific product and For most products, we offer faster turnaround options, such as 1, 2, or 3-day express printing. These expedited options are perfect when you need your prints in a hurry. To ensure that your order is processed promptly, we suggest submitting print-ready files and approving the proofs as soon as possible. Keep in mind that additional services like design or mailing will add extra time to the overall turnaround. With our commitment to quality and efficiency, we strive to deliver your printed materials quickly without compromising on excellence....

Customization

Can I customize the size of my prints?

Yes, at PrintPlace, you can easily customize the size of your prints. We understand that every project has unique requirements, which...

Design Services

Do you offer design services?

Yes, we offer design services to assist our customers in creating professional and eye-catching designs for their print projects. Our...

Order Tracking

Can I track the status of my order?

Yes, you can track the status of your order with PrintPlace. We understand the importance of knowing where your order is in the production...

Refund Policy

What is your refund policy?

At PrintPlace, we have a straightforward and customer-friendly refund policy. If you are not completely satisfied with your order,...

Shipping

Do you offer international shipping?

Yes, PrintPlace offers international shipping. We understand that our clients are not limited to the United States, and we strive to...

Printing Finishes

What printing finishes do you offer?

At PrintPlace, we offer a wide range of printing finishes to enhance the appearance and durability of your printed materials. Our finishes...

Guidelines

Are there any printing restrictions or guidelines I need to follow?

Yes, there are certain printing restrictions and guidelines that you need to follow when placing an order with PrintPlace. These guidelines...

Help me with my PrintPlace customer service issue

Ask any question you have about PrintPlace customer service. We will do our best to get you answers right away.
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