What should I do if I receive a defective or damaged item?

If you receive a defective or damaged item from Scrapbooksupercenter.com, please contact our customer service team as soon as possible to resolve the issue. When contacting us, be sure to provide your order number, a description of the damage or defect, and any photos if applicable. Our team will work with you to either arrange for a replacement or issue a refund, depending on the situation. Your satisfaction is important to us, and we will do our best to make it right.