Do I have to pay for return shipping?

Yes, customers are responsible for covering the cost of return shipping. However, Soccer.com offers a hassle-free return policy, allowing customers to return products within a specific timeframe. To initiate a return, customers should contact the customer service team for further instructions and receive a return authorization number. The return must be made within a specified period, typically 30 days from the purchase date. It is recommended to use a trackable shipping method and retain the shipping receipt until the return is processed. Once received, Soccer.com will inspect the item, and if approved, issue a refund for the returned product. However, original shipping charges are non-refundable unless there was an error in the order or the product was defective.