Telegram Preguntas frecuentes de los clientes

Principales respuestas y guías prácticas

¿Cómo me comunico con el servicio de atención al cliente de Telegram?

La pregunta que nos hacen con más frecuencia es cómo hablar con el servicio de atención al cliente de Telegram. Haga clic aquí para obtener información de contacto, opciones de correo electrónico y chat, cómo conseguir una persona en vivo, tiempos de espera y más.
Haga cualquier pregunta que tenga sobre el servicio de atención al cliente de Telegram y obtenga una respuesta ahora.

Telegram preguntas recientes de los clientes

I'm trying to use my mobile phone number: 2348077917057 But Telegram says it's banned. Please help. App version: 11.3.1 (53912) OS version: SDK 30 Device Name: OPPOCPH1937 Locale: en

If Telegram indicates that your phone number is banned, it typically means that the number has been restricted due to violations of Telegram's terms of service. Unfortunately, there isn't a way to lift the ban on your current number. You might consider using a different phone number to create a new account.
Preguntado Nov 26, 2024 2:49 PM

I was not getting my telegram verification code through my phone number

If you're not receiving your Telegram verification code, ensure the phone number you entered is correct and that you have a strong mobile signal. Check if your phone has SMS blocking settings, or if your carrier is facing any issues. Also, consider waiting a few minutes to see if the code arrives. If problems persist, restarting your phone may help.
Preguntado Nov 26, 2024 2:12 PM

Telegram got randomly deleted, how do I get it back?

If your Telegram account has been deleted, you may not be able to recover it. In general, Telegram deletes accounts after a period of inactivity—usually six months. If your account was deleted, you would need to create a new account to use Telegram again. To do this, simply download the app again and sign up with your phone number. Your contacts may still be available if they are using Telegram, and you can reconnect with them.
Preguntado Nov 21, 2024 6:37 AM

How to recover my telegram account which I believe has been banned

If you believe your Telegram account has been banned, the best course of action is to reach out to Telegram support for assistance. There is a link to the most up-to-date contact information right here on this page that you are viewing. Please follow the provided instructions to report the issue and seek recovery of your account.
Preguntado Nov 20, 2024 9:10 AM

My telegram account got banned

If your Telegram account has been banned, it may be due to a violation of Telegram's terms of service. Generally, accounts can be banned for spamming, using bots improperly, or other behaviors that violate the rules. To address the issue, you can appeal the ban or seek assistance through the appropriate channels. Please refer to the link on this page for the most up-to-date contact information to get more details regarding your situation.
Preguntado Nov 19, 2024 10:25 AM

Ayúdame con mi problema de servicio al cliente Telegram

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