What is U-Haul's cancellation policy?

U-Haul's cancellation policy allows customers to cancel their reservation up to 24 hours prior to the scheduled pick-up time without incurring any fees. For cancellations made less than 24 hours in advance, a $50 fee will be charged. In case of no-show at the designated pick-up location or failure to cancel the reservation, a $50 fee will also apply. Customers who have prepaid for their reservation will receive a refund minus any applicable cancellation fees. It is important to note that cancelling a U-Haul reservation online is the quickest and most convenient method. By providing sufficient notice, customers can avoid any unnecessary charges and ensure a hassle-free cancellation process.