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Wiley.com Customer FAQ

Top Answers & How-to Guides

What is Wiley.com's Phone Number?

The question we are asked most often is about how to talk to Wiley.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I contribute or submit a manuscript to Wiley for publishing?

Yes, Wiley welcomes manuscript submissions for publishing consideration. Whether you are an established author or a first-time writer,...
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Returns and Refunds

Can I return a book or request a refund for my purchase?

Yes, you can return a book or request a refund for your purchase on Wiley.com. We have a 30-day return policy, which allows you to...
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eBook Formats

What formats are available for eBook purchases on Wiley.com?

On Wiley.com, customers have access to eBooks in various formats to meet their preferences and needs. The available formats include...
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Discounts and Promotions

Are there any discounts or promotions available for Wiley.com purchases?

Yes, Wiley.com occasionally offers discounts and promotions on purchases. These discounts can vary and may be available for specific...
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Manuscript Submission

Can I contribute or submit a manuscript to Wiley for publishing?

Yes, Wiley welcomes manuscript submissions for publishing consideration. Whether you are an established author or a first-time writer,...
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Help me with my Wiley.com customer service issue

Ask any question you have about Wiley.com customer service. We will do our best to get you answers right away.
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