Allegiant Customer FAQ

You do not need to print your ticket. Allegiant allows you to check in and access your boarding pass digitally through their mobile app or website. You can present your boarding pass on your mobile device at the airport. However, if you prefer a physical copy, you can print it before your flight.

Generally, children aged 15 can travel alone, but parents or guardians typically cannot go through security and into the gate area unless they have a valid boarding pass for their own flight. However, it’s best to check specific airline policies regarding unaccompanied minors for the most accurate information.

If you're unable to check in using the Allegiant mobile app, it may be due to various reasons. These could include: having an issue with the payment, carrying an infant on your lap, traveling with pets, or having additional needs like unaccompanied minor service. In such scenarios, the mobile app will direct you to see an Allegiant representative for assistance at the airport. The staff at the Allegiant customer service desk at your departure airport can check you in and print out your boarding pass. They'll also help you with any other issues you might be having. So, do not worry and ensure you reach the airport ahead of your flight time.

Yes, Allegiant's Lost and Found department does everything they can to track down the rightful owner of left-behind items. In most cases, after verifying your ownership, they can send your bag to you in Michigan. However, Allegiant may charge you for shipping and handling, so keep that in mind. Please contact Allegiant's Lost and Found Department, either by calling or emailing them. The fee and timing of the delivery may vary based on factors like the weight of the bag, the distance it has to travel, and the shipping method chosen.

If your flight status shows as "not eligible" for printing your boarding pass, it may be because you’re outside the printing window. Allegiant permits you to check-in and print your boarding pass between 24 hours and 45 minutes prior to your scheduled departure. So, if your departure is scheduled for 10 am on March 23, 2024, you should be able to print your boarding pass after 10 am on March 22, 2024. If you're still unable to do so, there might be other issues, and you should contact Allegiant directly for assistance.