BSNL Customer FAQ

हमको आपकी कठिनाई के बारे में खेद है. BSNL में, हम उपयोगकर्ताओं को बेहतर सेवाएं प्रदान करने का प्रयास करते हैं। अगर आपने रिचार्ज किया है और सेवाएं अभी भी प्राप्त नहीं हैं, तो यह एक तकनीकी मुद्दा हो सकता है। इससे निपटने के लिए, आपको BSNL कस्टमर केयर से संपर्क करना चाहिए। वे आपके मुद्द

We're sorry to hear that you're encountering issues with our website for recharging your phone. Please ensure that you've correctly entered your details, and that your internet connection is stable. Also, try clearing your browser's cache or using a different browser. If the issue persists, you could use the BSNL app to recharge your phone. Please note that you'll need an active internet connection and a valid form of payment to use the app for recharging.

To activate international roaming on your BSNL number, you first need to recharge with an international roaming plan available on the BSNL website or retail store. Once you recharge, you need to send an SMS as 'ACT IR' to 1900. Services will be activated within 30 minutes to 24 hours. Remember to enable data roaming in your mobile network settings, but be aware that charges can be higher when using data services abroad. Always confirm the exact rates and the availability of the service in the country you are traveling to, as it can vary.

We're sorry, but as an internet assistant, we don't have access to personal data about individuals unless it’s been shared with us in the course of our conversation. We strongly respect and prioritize privacy. We recommend contacting BSNL customer service directly for assistance with specific account-related issues. They may require account verification and they'll be better equipped to handle your concern.

We're sorry to hear you're experiencing issues with your BSNL SIM. This could be due to different reasons such as network coverage, expired SIM, or technical faults. Here's a quick guide: 1. Check if you're in an area with good BSNL network coverage. 2. Ensure your SIM card hasn't expired. BSNL SIM cards that are not recharged for continuous 90 days will get deactivated as per TRAI guidelines. 3. Restart your phone. Sometimes, devices just need a quick reboot to function properly again. 4. Check if your phone is in Airplane mode. If so, deactivate the mode. 5. Try the SIM in another device to see if the problem comes from the phone or the SIM itself. If after trying these methods the issue persists, it may be a technical problem that requires assistance from a BSNL store or service center.