First off I am asking that whatever refund and compensation we agree to be placed as a...

GetHuman7191423's problema de servicio al cliente con Burger King de marzo 2022

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The issue in GetHuman7191423's own words
First off I am asking that whatever refund and compensation we agree to be placed as a store credit on my BK account on the mobile app. It can be in the form of a store coupon offer totaling the amount or regular credits that can be used IMMEDIATELY because I have contacted BK about this matter TWICE and no one has fixed this issue so I’m VERY upset at this moment because I should have been treated better then this as a customer. My email address to that account is *****@***.com and ph number is **********. Please understand that I expect those credits to be placed in my account TODAY and IMMEDIATELY because I should not have had to wait all this time I have waited and it needs to be corrected. I am requesting a refund in the FULL AMOUNT of $**.** be credited to that account AND a apology credit of **.** on behalf of BK for the negligent way this was handled and overlooked once it was reported. These can be in the form of offers,rewards, coupon, promo codes for next order or whatever you have to do and this needs to be done IMMEDIATELY before the call ends. **This ENTIRE ORDER was incorrect!!! EVERY SINGLE BURGER HAS A SPECIFIC GRILL TICKET and they COMPLETELY IGNORED that. They sent burgers the normal way it’s made and that’s a problem because I have children with food allergies which is why we asked for the grills. That is even more reason for BK to handle this ASAP because had my children had a reaction BK would have been held responsible. This is a serious matter and after what you have put me through I personally believe **.** in credit is fair.*Order Details*Feb **, ******Order number:****Order time:**:** PM CST*Method:*Take Out*Location:***** South *th Street, LEESVILLE, Louisiana, *****-*****Mix n' Match Meals**$**.***Mix n Match*Combo Sides*No Cheese*No Onion*No Pickle*Mix n' Match Meals Big King ***Mix n' Match Meals Small Coca-Cola ***Mix n' Match Meals Small Coca-Cola ***Mix n' Match Meals Small Classic Fry ***Mix n' Match Meals Small Classic Fry ***Mix n' Match Meals**$**.***Mix n Match*Combo Sides*No Cheese*No Onion*No Pickle*Regular Bacon - $*.***Regular Ketchup*No Onion*Loyalty Barqs Root Beer - Med*Small Barq's Root Beer*Mix n' Match Meals Small Classic Fry ***Mix n' Match Meals Small Classic Fry ***Subtotal*$**.***Tax*$*.***Total*$**.**

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Burger King

Problema de servicio al cliente
Reported by GetHuman7191423
mar. 12º, 2022 - hace un año
Not resolved
Visto por 5 clientes hasta ahora
Problema similar a 508 otros
0 clientes que siguen esto

Timeline

GetHuman7191423 comenzó a trabajar en este problema
mar. 12º, 2022 7:09pm