We are writing again to request help with our backyard and water retention. Water is be...

GetHuman3711484's Problema de queja con D.R. Horton de octubre 2019

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La mejor manera de presentar una queja es enviar el problema por teléfono y pedir hablar con un gerente. También puede enviar formularios de comentarios por correo electrónico o en el sitio web. También puede enviar el problema al administrador local.
The issue in GetHuman3711484's own words
We are writing again to request help with our backyard and water retention. Water is being collected in the back of the house and had made that area a “green mushy muddy mess!”*We have submitted several warranty requests in the past regarding this issue and this is yet to be resolved. *We are quite disappointed at this time as this is not the “D.R Promised*Guarantee” we were given before purchasing our home. *This is especially even more disappointing because we expressed concerns about this issue before we purchased our home and we were guaranteed this is just because it was raining a lot as it was during the rainy season at the time we had our inspection. *However, it is obvious the yard is collecting and retaining water in a large area in the back of the house. It hasn’t rained in months now and the back looks really “NASTY & GROSS”*We have also complained several times about a leaking pipe that’s connected to the house. We first noticed this this sometime in June and put in a warranty. We even showed this to Fred and he told us he put in a warranty request also in our behalf but we have not received any call regarding either of these issues. *This is really ridiculous and we cannot allow our children to play in the back out of fear they may skip and fall. We were hoping to enjoy our new home and not have so much complain and most especially have our concerns ignored by D. R Horton. *We ask and plead that the company step up and take care of this issue please or at least come by to assess this problem to see what needs to be done. Thank you so much.

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D.R. Horton

Problema de queja
Reported by GetHuman3711484
oct. 5º, 2019 - hace 2 años
Not resolved
Visto por 6 clientes hasta ahora
Problema similar a 110 otros
0 clientes que siguen esto


GetHuman3711484 comenzó a trabajar en este problema
oct. 5º, 2019 10:53pm
GetHuman3711484 indica que el problema aún no se ha solucionado.
oct. 11º, 2019 9:44pm