I built a home with Westport in Fort Wayne in **** and there have been multiple issues...

GetHuman-handleyo's Problema de queja con D.R. Horton de enero 2020

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The issue in GetHuman-handleyo's own words
I built a home with Westport in Fort Wayne in **** and there have been multiple issues with the home that were reported within the first ** months that were never repaired. I have emailed the Fort Wayne office over a dozen times and been blown off, ignored, paperwork lost, and had a guy come out only to reschedule **% of the issues. It’s been one thing after another. I’ve been very nice for two years and now I’m angry and my patience has ended. This is my second Westport home and it has been a nightmare. My first experience was wonderful and the home was perfect. The second home was twice the cost and has had issues from day one. I just want the problems fixed, which apparently is impossible going through regular channels. Morgan Willhite in the Fort Wayne office ignored my emails for two weeks, then said she was scheduling contractors and apologized for the delay. That was in November. The punch list was also lost and they had to send someone out a second time to do the list again. Furnace, plumbing, siding, breaker box leaking water and ice into garage, gaps in flooring, warped upgraded cabinets, paint issues, drainage issues, etc. I could got on, but this paints a clear enough picture.

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D.R. Horton

Problema de queja
Reported by GetHuman-handleyo
ene. 23º, 2020 - hace 2 años
Not resolved
Visto por 14 clientes hasta ahora
Problema similar a 68 otros
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Timeline

GetHuman-handleyo comenzó a trabajar en este problema
ene. 23º, 2020 2:56pm