I think someone has hacked my NC account*Yeah.I tried to Play BNS and I Found www.ncoin...

GetHuman-balloonz's problema de servicio al cliente con NCSoft de septiembre 2018

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The issue in GetHuman-balloonz's own words
I think someone has hacked my NC account*Yeah.I tried to Play BNS and I Found www.ncoin.cf (It's Scam) from in-game whistle yesterday I tried to get into it. It's Like NCsoft Log in Screen I got type Email and Password in Tab.When I verify account it's won't work.then I quit this site and play game Normally.**Today.I have problem.I tried to log in to Ncsoft account but not work.I remember all email and password.When I check mail I found "Your email address has been changed." Letter in my email and I submit a Ticket to NCSOFT.I believe I've been Hacked.**My account have * characters in BNS**.Wearediamondogs (Gunslinger Yun)*-This Character I used to Grinding Few Month ago and i still playing her.**.MrStrifePXP (BladeMaster Jin)*-This Character i just created yesterday.**But today i created new account with same email and password.When I log in to Bns. It's Nothing Here.I created my new Summoner in same Account was created**I play and think someone has hacked my nc account and i must get it back because i got Rare and valuable items in my character**So,Can you help me for assistant for recover my account and my characters back?,it's very Valuable**Thank you For attention.

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NCSoft

B
Problema de servicio al cliente
Reported by GetHuman-balloonz
sep. 9º, 2018 - hace 4 años
Fixed
Visto por 51 clientes hasta ahora
Problema similar a 16 otros
1 cliente siguiendo esto
Items needed
Nombre del titular de la cuenta
Número de cuenta (si corresponde)
Dirección de correo electrónico en la cuenta
Dirección de Envio

Timeline

GetHuman-balloonz comenzó a trabajar en este problema
sep. 9º, 2018 1:02pm
GetHuman-balloonz confirmó que el problema está solucionado. ¡Hurra!
sep. 9º, 2018 3:35pm