I think someone has hacked my NC account*Yeah.I tried to Play BNS and I Found www.ncoin...

GetHuman-balloonz's problema de servicio al cliente con NCSoft de septiembre 2018

51 vistas | 16 similar | 1 siguiendo
Ayuda con mi problema NCSoft
GetHuman-balloonz's next move: call NCSoft.
The best way to get your problem resolved is to tap the button below to start calling NCSoft. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-balloonz's own words
I think someone has hacked my NC account*Yeah.I tried to Play BNS and I Found www.ncoin.cf (It's Scam) from in-game whistle yesterday I tried to get into it. It's Like NCsoft Log in Screen I got type Email and Password in Tab.When I verify account it's won't work.then I quit this site and play game Normally.**Today.I have problem.I tried to log in to Ncsoft account but not work.I remember all email and password.When I check mail I found "Your email address has been changed." Letter in my email and I submit a Ticket to NCSOFT.I believe I've been Hacked.**My account have * characters in BNS**.Wearediamondogs (Gunslinger Yun)*-This Character I used to Grinding Few Month ago and i still playing her.**.MrStrifePXP (BladeMaster Jin)*-This Character i just created yesterday.**But today i created new account with same email and password.When I log in to Bns. It's Nothing Here.I created my new Summoner in same Account was created**I play and think someone has hacked my nc account and i must get it back because i got Rare and valuable items in my character**So,Can you help me for assistant for recover my account and my characters back?,it's very Valuable**Thank you For attention.

GetHuman-balloonz did not yet indicate what NCSoft should do to make this right.

How GetHuman-balloonz fixed the problem

We are waiting for GetHuman-balloonz to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common NCSoft customer problems.
¿Cómo informo un problema al servicio de atención al cliente de Ncsoft?¿Cómo cambio mi correo electrónico en Ncsoft?
Do you have a customer issue as well?
We can help you get NCSoft's attention and get better help faster. Tap below to get started.
¿Tienes NCSoft problemas también?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-balloonz fixes it.
This email address isn't valid


Problema de servicio al cliente
Reported by GetHuman-balloonz
sep. 9º, 2018 - hace 4 años
Visto por 51 clientes hasta ahora
Problema similar a 16 otros
1 cliente siguiendo esto
Items needed
Nombre del titular de la cuenta
Número de cuenta (si corresponde)
Dirección de correo electrónico en la cuenta
Dirección de Envio


GetHuman-balloonz comenzó a trabajar en este problema
sep. 9º, 2018 1:02pm
GetHuman-balloonz confirmó que el problema está solucionado. ¡Hurra!
sep. 9º, 2018 3:35pm