Back around december **th, I got an email from intel offering a few free games for me t...

GetHuman-kadematt's problema de servicio al cliente con NCSoft de diciembre 2018

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The issue in GetHuman-kadematt's own words
Back around december **th, I got an email from intel offering a few free games for me to choose from, one of those games was blade and soul and they offered a code for $** worth of in game content, originally I couldn't get the code but after a very long wait, I managed to finally get it from them. That same day I received the original intel email is when I made my ncsoft account and installed blade and soul, but after realized at the time that I probably wouldn't get my code, I uninstalled and didn't touch my account until a while later on december **th. At which point when I tried logging in it suddenly said "your account has been locked due to suspicious activity". I even tried using a different email and every time I try logging into the ncsoft website it just loads and then brings me back to the login screen. So I can't use my original account and I can't use any new ones. Oddly enough though, i'm actually able to install and open blade and soul, I would just like to be able to get back onto the ncsoft website so I can enter my code and actually try out the game. Thanks!

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NCSoft

Problema de servicio al cliente
Reported by GetHuman-kadematt
dic. 31º, 2018 - hace 4 años
Not resolved
Visto por 9 clientes hasta ahora
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Timeline

GetHuman-kadematt comenzó a trabajar en este problema
dic. 31º, 2018 9:05pm