I have a **-** year old guild wars account..and I am in the military so it ravel a lot...

GetHuman-xackary's problema de servicio al cliente con NCSoft de julio 2019

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The issue in GetHuman-xackary's own words
I have a **-** year old guild wars account..and I am in the military so it ravel a lot well recently i have tried to log into my guild wars * account and it says someone else may have access to my account and to contact support to resolve it. But with that being said i contacted support and they continue to tell me my name is not the name registered in the account as well as my parents names that were given. then today i got a different GM that told me this exact message- Hey Xackary,**I've confirmed ownership of the account and have unblocked it, if you still have any difficulty with your account access please let us know.*Regards,*GM Gurren.* ok then i went on with another dev with another issue and they tell me this- Hello.**As we have just recently let you know, the game account is registered to another user. Your name and address are not entered as account owner.**As such, I cannot grant you access or discuss the account with you in any form. *Regards,*Lead GM Dornsinger.* Then I got back with another GM on the same ticket that said i was unblocked when I then received this message- Xackary, **As we previously indicated, we may assist only the account owner with issues regarding the account. If the account owner requires assistance, please have him or her contact us.**At this time, I must inform you that any further inquiries regarding this account that do not come from the account owner may be closed without a response.*Regards,*GM Onesimus*Guild Wars * Support Team*I know for a fact that this is my account I own the email and that account and i have been shut out of it and I would like access but i have not been helped

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Problema de servicio al cliente
Reported by GetHuman-xackary
jul. 5º, 2019 - hace 3 años
Fixed
Visto por 44 clientes hasta ahora
Problema similar a 86 otros
0 clientes que siguen esto
Items needed
Nombre del titular de la cuenta
Número de cuenta (si corresponde)
Dirección de correo electrónico en la cuenta
Dirección de Envio

Timeline

GetHuman-xackary comenzó a trabajar en este problema
jul. 5º, 2019 8:57pm
GetHuman-xackary confirmó que el problema está solucionado. ¡Hurra!
jul. 5º, 2019 9:01pm