Hello NCsoft. i just bought the game Guild Wars * and added it to my Emailadress...

GetHuman4502269's problema de servicio al cliente con NCSoft de marzo 2020

Ayuda con mi problema NCSoft
First: share to improve GetHuman4502269's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman4502269's own words
Hello NCsoft. i just bought the game Guild Wars * and added it to my Emailadress *****@***.com. I forgot that i already use that Email for your Game Guildwars * and the informations for that NCsoft account are old. I dont have the required Phone verification anymore because i now use a new Phone Number so i cant log in on your website with my account details. The second problem is that when i logged into Guildwars* it said i activated the App verification, which i cant use again cause my login information for your website isnt working. It feels really bad to buy a game and cant even play it once, now its the weekend which i intended to use to play and im stuck. I want you to help me change my Phone Number verification and disable the APP verification for Guildwars * completly

GetHuman4502269 did not yet indicate what NCSoft should do to make this right.

How GetHuman4502269 fixed the problem

We are waiting for GetHuman4502269 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common NCSoft customer problems.
¿Cómo informo un problema al servicio de atención al cliente de Ncsoft?¿Cómo cambio mi correo electrónico en Ncsoft?
Do you have a customer issue as well?
We can help you get NCSoft's attention and get better help faster. Tap below to get started.
¿Tienes NCSoft problemas también?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

NCSoft

Problema de servicio al cliente
Reported by GetHuman4502269
mar. 21º, 2020 - hace 3 años
Not resolved
Visto por 30 clientes hasta ahora
Problema similar a 6 otros
0 clientes que siguen esto
Items needed
Nombre del titular de la cuenta
Número de cuenta (si corresponde)
Dirección de correo electrónico en la cuenta
Dirección de Envio

Timeline

GetHuman4502269 comenzó a trabajar en este problema
mar. 21º, 2020 9:57am
GetHuman4502269 indica que el problema aún no se ha solucionado.
mar. 21º, 2020 2:20pm
GetHuman4502269 indica que el problema aún no se ha solucionado.
mar. 21º, 2020 5:15pm