Before contacting them, items GetHuman6291723 may need:
Nombre del titular de la cuenta, número de cuenta (si corresponde), dirección de correo electrónico en la cuenta y dirección de facturación
The issue in GetHuman6291723's own words
I am trying to get all my money back like ASAP the same way that they took it out of my bank account ** some odd charges in one day ... For the last two months I have had several unauthorized and unknown charges from Ncsoft Google payments each one averaging from $*.** to $*.** all total averaging up to $*** * between the months of May June and a few in July I have had to close my account start a new one I am wanting a full refund*Of all charges. I have reached out to Ncsoft several times with no return phone calls no answer from them.
That the money that they erroneously an unauthorized withdrawal from my account somehow was money to pay bills and to support my family **** dollars is not chump change
I want every single charge that they took out of my account returned
Never have been a customer never want to be a customer
I have called on several attempts and left messages several times and have not received any response from them. Now I am filing a dispute with my bank account to try to get the money returned more hassle more trouble what time thanks Ncsoft not
I have an issue with NCSoft too
How GetHuman6291723 fixed the problem
We are waiting for GetHuman6291723 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common NCSoft customer problems.