Oculus Rift Customer Service

Contact Oculus Rift & solve common issues

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Oculus Rift. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Oculus Rift, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Oculus Rift: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Oculus Rift.
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Click below to show 1 more questions, answers, and complete guides to common Oculus Rift customer support problems.
As far as we know, there is only one way to contact Oculus Rift, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Oculus Rift, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Recent reasons customers contacted Oculus Rift:

What the duck u charge money for customer service duck you throwing it in the garbage
pay for a five-year grant I'm not going to pay more for you to call me that should be f...
I got charged * times for the same thing
Oculus Quest *, try to log in but can't remember my oculus account password. Logged in...
Hello, I have a huge problem I have had the oculus rift s for about * years, I have i...
I’m trying to reset my password but the reset email haven’t sent
Can not get verification to account set up
My oculus was dropped by moms friend two days ago and now every time u try to use it it...
I want to talk with someone about Oculus quest for a parkinsons patient - and about the...
I am shopping at the Oculus store and I'm almost ready to check out. I am wanting to kn...
My lenses are black but the headset comes on what can I do.
I would like to buy * oculus quest * games packs. I have tried * different cards that I...
I received a defective head strap
I can’t connect the oculus quest to the computer with the very expensive cable so my ch...
buying a digital Beat Saber game for my son today **********. He won't receive is Oculu...

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Comparing Oculus Rift Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Netflix page. Or look at our Contact Microsoft - Tech Support page. We can't really provide this kind of help if you're looking to contact Oculus Rift because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Oculus Rift?

GetHuman does not work with Oculus Rift's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Oculus Rift at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Oculus Rift's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Oculus Rift at a Glance

Oculus Rift has no phone number
Oculus Rift has no chat option
Oculus Rift has no customer email
Oculus Rift has 1 help forumBEST
Oculus Rift has no twitter handle
Oculus Rift has no facebook page
Contact information overview

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