I was suppose to have installation today. I was home but installer did not knock loud e...

GetHuman-gurnowm's customer service issue with WOW! from July 2019

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The issue in GetHuman-gurnowm's own words
I was suppose to have installation today. I was home but installer did not knock loud enough. Phone service is gone and when I used cell to call twice call got dropped. I gave the cell number to last rep. in case call got dropped.It has been ** minutes. He has my name address and last * digits of s.s. He should have been able to find out status and call me. I Need info.
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WOW!

Customer service issue
Reported by GetHuman-gurnowm
Jul 17th, 2019 - 2 mons ago
I have an issue with WOW! too
Not resolved
Seen by 2 customers so far
Similar issue to 804 others
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Timeline
GetHuman-gurnowm started working on this issue
Jul 17th 8:37pm