I am told there is an outage at my residence by the automated phone service*and by the...

GetHuman6850335's problema de servicio al cliente con Xfinity de noviembre 2021

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The issue in GetHuman6850335's own words
I am told there is an outage at my residence by the automated phone service*and by the website when there is not any outage.**The automated phone service hangs up on me.**I can not reach customer service to cancel an extra channels package *and ask about a "franchise fee" I have not been charged previously.**I need to speak to customer service.

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Xfinity

Problema de servicio al cliente
Reported by GetHuman6850335
nov. 28º, 2021 - hace 2 meses
Not resolved
Visto por 12 clientes hasta ahora
Problema similar a 607 otros
0 clientes que siguen esto

Timeline

GetHuman6850335 comenzó a trabajar en este problema
nov. 28º, 2021 4:04pm