Vodafone (UK) Phone Number

Calling Vodafone (UK) customer service faster by GetHuman

0870-0700191
Customer service
Current Wait: 156 minutos (89m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
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Get to a live person fastest: Siga las indicaciones para consultar una factura

Reasons customers like you called recently

I attempted to top up a pay as you go phone by £** twice. Both times it was unsuccessfu...
Hi my name is John hall my address *swalcliffe Rd ox***te I have had a letter from Cabo...
I’d like to find out when my contract ends
I have been trying to get into my Voice mail from Switzerland.*I get notifications abou...
I want to know the PAC code for my mobile phone that you service for me. I phoned vodaf...
I am at my wits end as i have spent hours on the phone to Vodafone customer service ove...
I have an account with yourselves tel number *********** Marion Bell t*a Bellfine I hav...
I have phoned ****customer services on *th October ****at **.**, regardining the broadb...
I have an old vodafone sim card, ** years old, just txt and calls but need to*redirect...
I bought a voucher to top up my number but it doesn’t work
My download internet speed is very slow. I’ve chatted online to * of your colleagues bu...
I ma so disappointed with Vodaphone. Firstly I did not get a message telling me i would...
Your company sent me a message on my mobile no *********** regarding 'MY BILL' of...
Too compliment an individual. Waited for cust survey, hasn't landed and want those in m...
broadband disconnected by mistake by vodafone
See more recent reasons for calling

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Our Editor's Notes on Vodafone (UK)'s Phone-Based Customer Care

Vodafone (UK) is a telecommunications company that provides mobile phone and broadband Internet service. With over 17.8 million subscribers, it isn't surprising that Vodafone (UK) receives a lot of customer service calls.

Why Do People Call Vodafone (UK) Customer Support?

People call Vodafone for a range of reasons, including:

  • Starting new service
  • Changing or canceling service
  • Technical support
  • Scheduling a technician's visit
  • Billing questions
  • Reporting a lost or stolen advice

Best Practices for Calling Vodafone (UK) Customer Service

To help ensure that your call to Vodafone (UK) goes quickly and smoothly, consider the following:

  • Call the correct number at the correct time. There are different phone numbers for consumer and business accounts. There is also a separate number for international calls.
  • Check the time. Customer service is available for pay monthly accounts and for lost/stolen phones 24/7. Pay-as-you-go and home broadband accounts have phone-based customer service from 8 am to 9 pm, and you can upgrade or cancel your account from 8 am to 8 pm daily.
  • Before placing your call, gather any necessary documentation, including your account number, bills, proof of payment (such as a statement from your bank or credit card company) and any correspondence between you and Vodafone (UK) regarding your case
  • If you are calling for help with a device, have it in front of you so that you can troubleshoot along with the customer service representative.
  • Taking notes during your call is often a wise idea. Have pen and paper handy.

How do Consumers Feel About Calling Vodafone (UK) Customer Service?

In 2016, Vodafone was fined $4.6 million pounds for various violations, including a failure to respond to customer complaints properly. Unfortunately, it seems as though customer service has not improved much. In 2019, Vodafone (UK) was voted the worst mobile phone provider in the country.One in five respondents indicated that they had received poor customer service from Vodafone.

What Kind of Issues can Vodafone (UK) Customer Service Representative Resolve?

Vodafone UK customer service representatives can resolve a wide range of issues over the phone. These can include some basic troubleshooting of devices and services, upgrades or cancellations of plans, purchasing new services, setting up technician appointments and addressing billing inquiries.

What Can't Be Resolved With a Call to Vodafone (UK) Customer Service?

While a customer service representative can troubleshoot some issues with devices and systems, they are unable to perform repairs remotely. If you are having problems with a device you may need to bring or mail it to a repair center. Your Vodafone (UK) representative may be able to direct you to a repair center or provide you with a pre-printed mailing label.

Early, some broadband issues may require a repair visit from a technician. A customer service representative can schedule a visit for you.

What Should You Do If You Have an Unsuccessful Call with Vodafone (UK)?

Get off the phone with a Vodafone (UK) customer service agent and feel as though you did not accomplish anything, don't give up. You may still have options for obtaining a resolution.

  • First, review any notes that you took during your original call. This information can be very helpful when you explain your concerns to another Vodafone (UK) agent. If you didn't take notes during your call, write down or type out what you remember from your conversation.
  • Your next step is to call back. You may be in luck and the next representative you speak to could have more training or experience and actually be able to resolve your issue.
  • If you can't resolve your issue with Vodafone (UK), Try getting in touch via a different method. Vodafone does offer a live chat option that offers the benefit of providing a transcript of your conversation. Vodafone (UK) also monitors its social media accounts, so that is another option.
  • Another option is to use Vodafone (UK)'s community message boards and ask for help from other uses or the board monitors.
  • Vodafone (UK) also has a separate complaint department that you can access from its website. You can submit a complaint via email or postal mail.
  • If all else fails, you can file a complaint with Ofcom, the UK regulator of telecommunications companies.

Customer Number 0870-0700191 - by the Numbers

Número de teléfono para marcar0870-0700191
Devolución de llamada disponibleNO
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadas24 horas, 7 días
El mejor momento para marcar9:30 am
Navega por el laberinto del teléfono a un humanoSiga las indicaciones para consultar una factura
Espera promedio
Espera actual156
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, correo electrónico, web, twitter
Calidad de la comunicación74%
Calidad de la ayuda80%
Votos de los clientes646
Información actualizada por última vezThu Oct 15 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Vodafone (UK)'s Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Vodafone (UK), la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Vodafone (UK). Este número de teléfono es el mejor número de teléfono de Vodafone (UK) porque 14,244 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 0870-0700191 incluyen Technical support, Payment arrangement, Account access, Cancel order, Change plan y otros problemas de servicio al cliente. En lugar de intentar llamar a Vodafone (UK), le recomendamos que nos diga qué problema tiene y, luego, posiblemente se comunique con ellos por teléfono, correo electrónico, web o Twitter. En total, Vodafone (UK) tiene 2 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Vodafone (UK) representantes, por lo que comenzamos a recopilar esta información a partir de sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Vodafone (UK) - by phone or otherwise

Si bien 0870-0700191 es el mejor número gratuito de Vodafone (UK), existen 5 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Vodafone (UK) clientes, es llamando a su +44-7024017198 número de teléfono para su Soporte técnico departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de consumer@help.vodafone.co.uk para Customer Service. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Vodafone (UK), infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Vodafone (UK).

What is GetHuman's Relationship to Vodafone (UK)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Vodafone (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our eBay Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Comcast Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like eBay or Comcast. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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