Western Union Phone Number

Calling Western Union customer service faster by GetHuman

800-999-9660
Customer service
Current Wait: 14 minutos (11m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Presione 1 y luego presione 0

Reasons customers like you called recently

salve non so per quale motivo, mi hanno bloccato il trasferimento di denaro verso una m...
M’y name is hajar eddoual m’y fianc* trying to send me money through western union but...
Transfer money still on hold*This is MTCN ********** *send money Nepal *Transfer money...
I forget my pasword Now im block my Accoun help me please how can unblock.
I can't sign into the account I sign up for
l want to now all the total en euro l have send from **** to **** thanks
What time does your makoni branch open
I forgot to copy down my MTCN number after I send money online, when I logged back in...
my parents keep trying to send me money from Nigeria to Ukraine and it keeps canceling...
How can i unblocked myself, because i cant receive money from anyone . Every time ther...
My transaction on hold *When I am sending money then I receive this message *Your money...
I like to make a minor change in a name**The last name suppose to be Roberts but I put...
I want to clear my name im blocklist of western union how to ckean my names
I am receiving money with western union
I don’t know why my account was blocked
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Western Union's Phone-Based Customer Care

Western Union is a financial services company that is perhaps best known for providing money transfer options, bill pay services and selling money orders. With customers all over the world, Western Union operates very busy customer call centers.

Why Do People Call Western Union Customer Support?

People call Western Union customer support for a range of reasons, including:

  • Questions about products and services
  • Technical support for using the Western Union website
  • Tracking money transfers, bill payments, and money orders
  • Reporting fraud
  • Help in finding a local Western Union office or authorized agent

Best Practices for Calling Western Union Customer Service

Western Union has separate numbers for people calling for standard customer service, technical support in using the website and reporting fraud. There is also a separate number for those who need TTY services. Make sure you are calling the correct number before contacting Western Union.

When you call, please have any documentation pertinent to your case in front of you. This may include receipts, confirmation numbers or the address of the Western Union agent that you used in a transaction.

Because of the sensitive nature of Western Union transactions, be sure that you have pen and paper available so that you can take notes during your call. You. may need to take down confirmation or tracking numbers.

How Do People Feel About Their Calls to Western Union Customer Support?

When it comes to satisfaction with phone-based customer service, Western Union is in a unique category. Because money transfers happen quickly, with few controls on the process, many scammers use Western Union to defraud their victims. This means that Western Union may well be getting a lot of calls from distressed people. This can skew the way callers perceive their interaction with Western Union.

In general, however, many people are satisfied with the service provided by Western Union's customer support. Representatives provide information in a timely and accurate way and are often quite patient with distressed callers.

What Kind of Issues Can Western Union Customer Support Resolve?

Western Union customer support can provide you with information on the status of a payment that you have sent or are supposed to receive. Western Union can also track money orders or bill payments.

What Can't Be Resolved by Phone With Western Union?

There are some Western Union products and services that you will need to purchase or use in person. To purchase a money order, for example, you will have to visit a Western Union location or authorized agent. If you need a refund on a money order, you must fill out a form and fax it to Western Union.

In most cases, Western Union cannot refund money transfers even if you were the victim of fraud. The company does provide extensive information on its site regarding ways that you can prevent being victimized by fraudsters. Reviewing this information before making a purchase is a good way to protect your interests.

What Can I Do If I Am Unhappy With My Call to Western Union?

Despite your best efforts, you may find yourself getting off the phone with Western Union feeling that you were unable to resolve your issue. If this is the case, don't fret. You still have options.

If you took notes during your call, review them. If you didn't take notes, write down what you remember from your original conversation. These details will be useful

Next, call Western Union back. The customer service representative that you speak with on your second call may have more experience or training that allows him or her to get your problem resolved.

If you are unable to get things resolved after a second call to Western Union, try getting in touch using a different method. Western Union does offer customer service via live chat, as well as email. Both options provide you with the added bonus of a transcript of your conversation, which can be useful if you need to file a dispute.

Another option is to send a letter via postal mail to Western Union. This is a slower method of reaching a resolution, but it can be an effective way of addressing a complex case. Be sure to send your letter via a trackable delivery method.

If you are unable to resolve a situation through Western Union through its customer service department, you can contact the financial services commission in your state to open a complaint.

Customer Number 800-999-9660 - by the Numbers

Número de teléfono para marcar800-999-9660
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadas24 horas, 7 días
El mejor momento para marcar8:15 am
Navega por el laberinto del teléfono a un humanoPresione 1 y luego presione 0
Espera promedio
Espera actual14
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, chat, web, facebook
Calidad de la comunicación56%
Calidad de la ayuda65%
Votos de los clientes5,059
Información actualizada por última vezSun Oct 18 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Western Union's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Western Union, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Western Union. Este número de teléfono es el mejor número de teléfono de Western Union porque 74,682 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-999-9660 incluyen Missing Transfer, Cancel Transfer, Trouble Receiving a Payment, Blocked Account, Update Account Info y otros problemas de servicio al cliente. El Western Union centro de llamadas al que llama tiene empleados de California, Texas, Florida, New York y está abierto 24 hours, 7 days según los clientes. En total, Western Union tiene 4 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Western Union representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Western Union - by phone or otherwise

Si bien 800-999-9660 es el mejor número gratuito de Western Union, existen 7 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Western Union clientes, es llamando a su 800-448-1492 número de teléfono para su Línea directa de fraude departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 800-448-1492 para Línea directa de fraude. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Western Union, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Western Union.

What is GetHuman's Relationship to Western Union?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Western Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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