eBay Phone Number

Calling eBay customer service faster by GetHuman

866-540-3229
Customer service
Current Wait: 36 minutos (16m avg)
Hours: Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST; best time to call: 8:00am
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Reasons customers like you called recently

I sold an item ************* the customer request USPS parcel ground select. The item w...
I am unhappy right now
My acct is temp closed. Please open acct as I need to purchase products. EBay acct Main...
Speak with customer service representative multiple questions
I have been charged for selling my TV multiple times (at least *). I have only sold one...
I like to return the barber pole cil*nder but I need the labor nanber bicause they don...
I printed out the wrong shipping label *I need to get a credit and buy the correct label
I am being sent an invoice for something I’ve inquired about that seems very sketchy**I...
Por favor tengo un paquete perdido Gracias
I order some shoes they never showed up im fixing to move can u plz refund me the money...
Their is a phone scam going on and they are using Ebay
The phone number that is scaming people is *-***-***-****
You have a phone number that is being used saying that they are from Ebay and tell peo...
Buyer didnt pay for item but i was still charged a sellers fee
This is regarding my order **-*****-*****. The seller is unethical and placed a pictur...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on eBay's Phone-Based Customer Care

eBay is an online auction and market place where sellers and buyers can connect. As a pioneer in e-commerce and third-party sales platforms, eBay receives a lot of requests for customer service assistance each and every day.

Why do People call eBay Customer Support?

People call eBay customer support for a range of reasons, including:

  • Technical support in using the site
  • Sellers with questions regarding listings and sales processes
  • Buyers who are having problems with the quality of products they've purchased
  • Buyers who have not received items from sellers
  • Suspected cases of fraud
  • Reports of prohibited listings
  • Billing issues

Best Practices for Calling eBay Customer Service

If you are calling eBay regarding a transaction between yourself and a buyer or seller, keep in mind that eBay expects buyers and sellers to try and work out their issues independently.

However, if a good-faith attempt at resolving the issue with your buyer or seller isn't working, a call to eBay customer service may be in order. Before calling, make sure that eBay customer service is open. eBay provides phone-based customer support from 5 AM to 10 PM Pacific time every day of the week.

eBay asks that you use its website when calling so that it can appropriately direct your call. Visit the contact page on eBay and click on the "Call Us" link. From there, you'll be taken to a series of menus that list common reasons for calling eBay.

Eventually, you'll be prompted to click on your reason for contacting eBay. From there, you'll be provided with a number to call and an identification code that you should enter into the eBay phone system for a fast response.

This page will also provide you with an estimated wait time to speak to a live person. If you don't want to wait, you can go back to eBay's main contact page and request a callback at a time that is convenient for you.

It is important to have all relevant documentation in front of you when contacting eBay by phone. This includes correspondence between yourself and the other party, screenshots of the product and its description, tracking numbers and proof of payment.

How do People Feel About Their Calls to eBay Customer Support?

One of the challenges faced by eBay customer service is that eBay is a platform that allows buyers and sellers to conduct transactions. In many cases, eBay customer service representatives are mediating transactions and interactions between individuals who do not actually work for eBay. This can slow down resolutions.

Because of eBay's business model, there are a lot of reports from eBay buyers and sellers expressing dissatisfaction with the level of phone-based customer service that they received from eBay agents. However, there are also numerous reported cases in which eBay has been able to effectively resolve customer concerns.

Buyers and sellers also call eBay because of issues with eBay's services and platform. eBay customer service representatives can provide expert technical support to callers.

What Kind of Issues can eBay Customer Support Resolve?

eBay customer support can resolve a range of issues, including identifying and researching credit card or payment method transactions, technical support issues and providing answers to questions about how the eBay platform works. A call to eBay customer support can also help sellers get listing fees refunded in the case of a transaction gone awry.

In addition, eBay customer service can provide mediation between buyers and sellers who are in conflict. Buyers who did not receive an ordered item may be able to file a claim under eBay's money-back guarantee.

What Can't Be Resolved by Phone With eBay?

Because eBay is a merchant platform, rather than a direct seller of products, there can be some challenges in resolving disputes between its customers. eBay cannot, for example, reship an item that was lost in the mail or directly provide additional compensation to a buyer who received a product or had a poor experience.

What can I do if I am Unhappy With my call to eBay?

If you have had a bad experience with eBay phone based customer service, don't lose heart. You may still have options. First, You didn't take notes during your conversation with eBay, write down or type out what happened during your call. This information can be useful when getting back in touch with eBay.

Secondly, call eBay back. The next representative you speak to maybe in a better position to address your concerns.

If your second call doesn't go well, try a different method of getting in touch. You can use eBay's online contact form to submit your issue in writing. You can also connect with other users on eBay's community forums to get advice on dealing with your concern.

Customer Number 866-540-3229 - by the Numbers

Número de teléfono para marcar866-540-3229
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLun-vie 5 am-10pm, sábados y domingos 6 am-6pm PST
El mejor momento para marcar08 a.m.
Navega por el laberinto del teléfono a un humanoSolicite un representante con el asistente automatizado. Repita si es necesario.
Espera promedio
Espera actual36
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, web, twitter
Calidad de la comunicación77%
Calidad de la ayuda72%
Votos de los clientes64,766
Información actualizada por última vezSat Jan 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

eBay's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de eBay, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente eBay. Este número de teléfono es el mejor número de teléfono de eBay porque 299,406 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 866-540-3229 incluyen Refunds and Returns, Suspended Account, Problem With an Order, Report a Seller, Fraudulent Charge y otros problemas de servicio al cliente. El eBay centro de llamadas al que llama tiene empleados de Utah, California, Philippines y está abierto Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST según los clientes. En total, eBay tiene 2 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con eBay representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting eBay - by phone or otherwise

Si bien 866-540-3229 es el mejor número gratuito de eBay, existen 5 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros eBay clientes, es llamando a su 866-643-1607 número de teléfono para su Detección de fraude departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 866-643-1607 para Detección de fraude. Si cree que esta información es inexacta o conoce otras formas de comunicarse con eBay, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for eBay.

What is GetHuman's Relationship to eBay?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like eBay. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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eBay Contact Info

Other Toll-free & Customer Numbers

Detección de fraude866-643-1607

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