To ensure you receive the correct amount of cash back, always activate your offers before making a purchase. Shop through the Rakuten website or app, and make sure your transactions are tracked. If the cash back amount seems incorrect after your purchase is completed, you can submit a request for missing cash back through your Rakuten account. Ensure that the purchases meet the cash back criteria, as terms may vary by retailer.
Asked May 27, 2025 6:10 PM