As a last, sometimes only, resort- Rockstar Games customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Rockstar Games?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Rockstar Games, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
You put a lot of work into building your characters up. They become an extension of you. That's why you'll want to follow this guide to make sure you transfer your character correctly.
To report in-game problems to Rockstar Games, follow these steps:
1. Identify the problem you're experiencing.
2. Visit the Rockstar Games Support website for information and resources.
3. Check the Official Rockstar Games Forums for potential solutions.
4. If needed, submit a support ticket directly to Rockstar Games.
5. Select the gaming issue and platform you're using.
6. Choose the specific problem you're experiencing.
7. Click "Contact Us" to finalize the ticket submission.
8. Provide more details about the problem and submit the ticket.
9. Be patient and polite while waiting for a response, which generally takes about a week.
Rockstar Games offers games and merchandise to customers, with the option to link your Playstation to your Rockstar account. If you are unable to log in, your account may be compromised
Click the link above to get answers to just about any Rockstar Games customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my Rockstar Games issue
Can I get a real live person at this phone number?
Even though this Rockstar Games number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary:Just wait on the line
Conclusion and closing notes
This is Rockstar Games's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rockstar Games agent. This phone number is Rockstar Games's best phone number because 91,410 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Rockstar Games customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 866-922-8694 for, including Missing Items, Hacked Account, Transfer a Character, Refund a Charge, In Game Problem and other customer support issues. The Rockstar Games call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Rockstar Games has 1 phone number. It's not always clear what is the best way to talk to Rockstar Games representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Rockstar Games. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Rockstar Games. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.