In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CenturyLink. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Boost Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Western Union Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Boost Mobile or Western Union. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
CenturyLink is a technology company that is perhaps best known for offering consumer and business telecommunications, broadband Internet and DirectTV services. As a provider of services in 37 U.S. states, it isn't surprising that its customer service departments get a lot of calls.
People call CenturyLink customer service for a range of reasons, including:
To help ensure a productive conversation with CenturyLink customer service representatives, check out these tips:
Reports on CenturyLink customer service is mixed. Some customers are very pleased with the service that they've received while others have complaints. Areas of dissatisfaction often involve inconsistent information provided by customer service representatives, as well as a failure to follow-through on promises made.
In one reported case, a long-standing customer entered into a payment arrangement with CenturyLink as a way of paying off a past due balance. Despite this agreement and an explanation that his first payment would take a few days to arrive, CenturyLink disconnected his service anyway, demanding a deposit before reconnection. Eventually, the situation was resolved, but not until the story was reported on by a local journalist.
Customer service representatives for CenturyLink can resolve a range of issues over the phone, including enrolling you into a new service as well as transferring, changing and canceling service.
In addition, a representative can perform some diagnostics on your service and equipment. The representative may also be able to teach you how to use your equipment and get the most out of your broadband, phone and DirectTV services.
If your situation can only be resolved by replacing or repairing equipment, you will need to either schedule a technician appointment or make arrangements to swap out devices at a CenturyLink location.
If you want to pay your bill in cash, you will need to visit an authorized payment center. Be sure to bring your latest CenturyLink bill with you so as to ensure that your payment is properly credited to your account.
If your first call to CenturyLink doesn't resolve your issue, don't give up. There are still things you can do:
Este es el mejor número de teléfono de CenturyLink, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente CenturyLink. Este número de teléfono es el mejor número de teléfono de CenturyLink porque 39,744 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-201-4099 incluyen Setup Service, Lower My Bill, Transfer Service, Technical Support, Cancel Service y otros problemas de servicio al cliente. El CenturyLink centro de llamadas al que llama tiene empleados de Louisiana, Idaho, Washington, Nebraska y está abierto 24 hours, 7 days según los clientes. En total, CenturyLink tiene 2 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con CenturyLink representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.
Si bien 800-201-4099 es el mejor número gratuito de CenturyLink, existen 4 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, según otros CenturyLink clientes, es llamando a su 833-970-4125 número de teléfono de su Llame para un nuevo servicio departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 833-970-4125 para Llame para un nuevo servicio. Si cree que esta información es inexacta o conoce otras formas de comunicarse con CenturyLink, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for CenturyLink.