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Goldstar Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Goldstar customer support.

Goldstar's Best Contact Information

Q:

How do I contact Goldstar customer service?

A:Goldstar does not have a customer service phone number, but you can contact them through email or their website.
Email is no phone number, but it is a near-ubiquitous form of communication.
Q:

Does Goldstar offer 24 hour customer service?

A:Not by phone. But you can contact Goldstar 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Goldstar Customer Service

There are other ways to contact Goldstar customer service besides the phone. Below we list them by medium, from most to least popular.

Goldstar Customer Email Addresses

help@goldstar.com - Customer Service
Use this address to email them for help
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Goldstar will reply our your email.

Customer Help Desk / Web Support

goldstar.com - Customer Service
Use this link to email them for help
Mon-Fri 9am - 5pm PST
As a last, sometimes only, resort- Goldstar customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Goldstar?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Goldstar, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is Goldstar?

Goldstar is a reputable online platform that offers discounted tickets for various live entertainment events, including theater shows, concerts, sports events, and more. It connects users with local venues and artists, allowing them to discover and experience exciting performances at affordable prices. Goldstar partners with trusted event organizers to provide exclusive deals on tickets, offering significant savings compared to regular box office prices. Users can browse through an extensive range of events, read reviews, and select from available seating options. Goldstar also offers a hassle-free purchasing experience, with easy ticket delivery and options for both digital and physical tickets. With its user-friendly interface, Goldstar is a go-to platform for those seeking fantastic entertainment experiences within their local communities, all at a fraction of the cost.

How does Goldstar work?

Goldstar is an online hub that connects people with discounted tickets for various live events, such as concerts, theater shows, and sports games. To enjoy the benefits of Goldstar, users must sign up for a free account. Once registered, they can browse through the available events in their location or any other city they are interested in. Goldstar negotiates deals with event organizers to offer tickets at discounted prices, typically up to 50% off. Users can select their preferred event and purchase tickets directly through the website or mobile app. After the purchase, tickets can be either physically mailed or digitally downloaded. Goldstar also provides reviews and ratings of events to help users make informed decisions. It's a convenient platform for accessing affordable entertainment options.

What is Goldstar's refund policy?

Goldstar's refund policy states that customers can receive a refund for their tickets up until the stated cancellation deadline and policies set by the event organizers. Refunds are generally given if the event is canceled, rescheduled, or significantly changed by the organizers. If eligible for a refund, customers will receive the full amount paid, including any service fees. However, Goldstar cannot refund tickets due to personal reasons or changes in plans. To request a refund, customers must go to their Goldstar account or contact customer support for assistance. It is important to read the event listing carefully for any specific refund policies or deadlines set by the event organizers.

Top Goldstar customer problems and solutions

Click the link above to get answers to just about any Goldstar customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Goldstar's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Goldstar agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Goldstar anyways and help you with your issue. Over the last 18 months, 1,380 customers like you have come in search of a phone number for Goldstar and helped us confirm they don't have one. Common reasons that people try to call Goldstar customer support department include Cancel Tickets, Find Tickets, Update Account Information, Refund a Charge, Account Access and other customer service issues. Rather than trying to call Goldstar first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email or web. Unfortunately, right now Goldstar doesn't have any phone numbers. It's not always clear what is the best way to talk to Goldstar representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Goldstar Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Goldstar, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Goldstar customers like yourself.

GetHuman does not provide call center services or customer support operations for Goldstar. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Goldstar. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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