Good morning. We have been a AAA member since ****. I recently upgraded to your Premier...

GetHuman-joannri's customer service issue with AAA from May 2019

Help with my AAA issue
First: share to improve GetHuman-joannri's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-joannri may need:
Account name, AAA number, Insurance policy number, Account email, Last 4 of Social Security Number, and Billing address
The issue in GetHuman-joannri's own words
Good morning. We have been a AAA member since ****. I recently upgraded to your Premier Plan because we pull a Fifth Wheel trailer. When I purchased the plan (upgraded to Premier this year) I was told this plan would cover both towing assistance for the fifth wheel and my truck up to *** miles. My wife read the plan and she did not see where the trailer was mentioned. Could your clarify for us please
GetHuman-joannri did not yet indicate what AAA should do to make this right.
I have an issue with AAA too
How GetHuman-joannri fixed the problem
We are waiting for GetHuman-joannri to fix the problem and share the solution with the rest of us customers.
Please help with my AAA issue
Do you have a customer issue as well?
We can help you get AAA's attention and get better help faster. Tap below to get started.
Having AAA issues too?
Get tips from pros & other customers, and get it handled faster:
Para obtener mejores resultados, escriba al menos 100 caracteres
Esta dirección de correo electrónico no es válida

AAA

Customer service issue
Reported by GetHuman-joannri
May 20th, 2019 - 2 mons ago
I have an issue with AAA too
Not resolved
Seen by 6 customers so far
Similar issue to 1391 others
0 customers following this
Timeline
GetHuman-joannri started working on this issue
May 20th 3:58pm
GetHuman-joannri indicated the issue is not fixed yet.
May 20th 11:17pm
GetHuman-joannri indicated the issue is not fixed yet.
May 20th 11:17pm
GetHuman-joannri indicated the issue is not fixed yet.
May 22nd 2:07pm