AAA Phone Number

Calling AAA customer service faster by GetHuman

800-222-4357
Customer service
Current Wait: 13 minutos (6m avg)
Hours: Mon-Fri 8:30am-5pm EST; best time to call: 8:35am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Presione 0 en cada solicitud, ignorando los mensajes. Para asistencia en carretera.

Reasons customers like you called recently

I have a car that broke down several year ago and has been a non-operated vehicle in st...
Hi I have aaa and I was wondering if there's anyway u guys can help me I was pulled ove...
How can I make a claim for reimbursement?
Never receive my aaa card
My transmission went out on my car, I haven't driven it since June ****. I can't afford...
I ran out of gas on the interstate whe a state patrol officer pulled up and radioed for...
what address do I send a subpoena for documents
I have a Court Order Subpoena for documents from AAA regarding a accident in Vallejo Ca...
Need cancel my account
My AAA membership fee will be charged to my credit card that is no longer active. How...
I need to change the credit card that our annual payment will be charged on Oct. ***How...
Hello I'm trying to reach someone about my license because I lost my wallet and my lice...
I need to file a claim
Do you provide boat coverage
My car won't start maybe the batteries I don't know
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on AAA's Phone-Based Customer Care

The American Automobile Association, also known as "AAA" and spoken of as "Triple A," is an automobile club that provides a range of benefits to its members, including roadside assistance and a variety of discounts on travel and automotive products and services.

Why Do People Call AAA Customer Support?

People call AAA customer support for a range of reasons, including:

  • Enrolling as a AAA member
  • Making changes to a AAA membership
  • Canceling a AAA membership
  • Inquiring about levels of membership or AAA services
  • Questions about billing and other costs

Best Practices for Calling AAA Customer Service

Verify that you are calling the correct number for the division of AAA that you need to speak to. This information is available on AAA's website, as well as your membership card. If possible, have pen and paper ready so that you can take notes during your conversation.

Ideally, you should have your membership number in front of you, either in the form of your card, welcome letter or billing statement. If you are calling about a financial matter or an ongoing dispute with AAA or a AAA contractor, have documentation of your issue available as well so that you can refer to it during your call.

How Do People Feel About Their Calls to AAA Customer Support?

AAA is generally a well-respected company and is known for providing good value to its members. Most complaints regarding AAA customer service involve situations in which roadside assistance takes longer than expected, or there is some difficulty with a financial transaction, such as an automatic renewal charge to a credit card that doesn't go through.

Notable Media Reports

One story that made the media involved a journalist who was a long-time member of AAA. His wife was driving the family car when it broke down. His wife called him and he called AAA. AAA refused to send roadside assistance until the journalist paid an additional fee to have his wife put on his AAA membership.

While AAA was within its rights to restrict the availability of its services, the journalist was still upset at his treatment. It should be noted, however, that AAA does provide roadside assistance to non-members if a AAA member is in the vehicle, even just as a passenger.

What Kind of Issues Can AAA Customer Support Resolve?

AAA phone-based customer service can help you enroll as a member, renew your membership and make any necessary changes to your current plan. From there, calls to specific divisions of AAA can provide you with a range of services, including booking travel, making insurance claims, and obtaining quotes on insurance policies.

What Can't Be Resolved by Phone With AAA?

AAA works with a network of third-party service providers including towing operations, service stations and travel vendors. As a result, AAA may be limited as to what it can do to address issues that develop between you and one of these third-party businesses.

It goes without saying that AAA cannot control the weather and hazardous conditions can result in long delays in service. AAA's policy is to tow cars that are blocking roads first.

What Can I Do If I Am Unhappy With My Call to AAA?

If your call to AAA does not go as you wanted you it to, don't lose heart. You still have some options that can help you get an appropriate resolution.

First, if you were able to take notes during your call, review them.

These notes may give you important information that you can use when calling back or escalating your case. If you did not take notes during your call, try writing down what you remember from your conversation with the AAA representative.

Next, call back. Some Representatives have more experience in their job or better training than others. The person you speak to during your second call might be in a better position to understand and resolve your issue.

If your second call doesn't go any better than your first, you might try getting in touch with AAA via their social media platforms. They do have specialists available to respond to social media questions and comments.

A third option is to get in touch with the AAA branch and headquarters in your area. The address and contact information for these offices can be found on your regional AAA.

A phone call may resolve your issue, you can visit the office in person, or you might write a letter that details the nature of your concern along with the steps you have taken to resolve it. Sending this letter via certified mail provides you with tracking information, delivery confirmation and alerts AAA to the seriousness of the matter.

Customer Number 800-222-4357 - by the Numbers

Número de teléfono para marcar800-222-4357
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLun-vie 8:30 am-5pm EST
El mejor momento para marcar8:35 am
Navega por el laberinto del teléfono a un humanoPresione 0 en cada solicitud, ignorando los mensajes. Para asistencia en carretera.
Espera promedio
Espera actual13
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, correo electrónico, web, twitter, facebook
Calidad de la comunicación61%
Calidad de la ayuda76%
Votos de los clientes7,326
Información actualizada por última vezTue Oct 20 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

AAA's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de AAA, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente AAA. Este número de teléfono es el mejor número de teléfono de AAA porque 58,956 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-222-4357 incluyen Cancel Service, Question About Membership, Replacement Card, Roadside Assistance, Make a Payment y otros problemas de servicio al cliente. El AAA centro de llamadas al que llama tiene empleados de Indiana, California, Utah, Texas y está abierto Mon-Fri 8:30am-5pm EST según los clientes. En total, AAA tiene 4 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con AAA representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting AAA - by phone or otherwise

Si bien 800-222-4357 es el mejor número gratuito de AAA, existen 8 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros AAA clientes, es llamando a su 844-202-2476 número de teléfono para su nuevos clientes departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 844-202-2476 para nuevos clientes. Si cree que esta información es inexacta o conoce otras formas de comunicarse con AAA, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for AAA.

What is GetHuman's Relationship to AAA?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AAA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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