In early August my ** year old mother called bell to inform them that her house was sol...
GetHuman1639433's problema de servicio al cliente con Bell Canada de noviembre 2018
3 vistas | 318 similar | 0 siguiendo
Ayuda con mi problema Bell Canada
Next: our robot will wait on hold for GetHuman1639433 to get a Bell Canada rep on the line!
Always use the GetHuman Phone to call Bell Canada. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1639433's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1639433 may need:
Nombre en la cuenta, número de cuenta, dirección de facturación, número de teléfono de la cuenta, últimos 4 de SSN y PIN en la cuenta
The issue in GetHuman1639433's own words
In early August my ** year old mother called bell to inform them that her house was sold and would no longer require bell services. In September she recieved a bill and again called bell to inform them she no longer needed bell services. The home she is renting has phone, internet and tv included in the lease. They are not bell services. Today she received another bill with charges for October and November. She tried today, to explain to bell that she hasn’t been in the old address since August **th. They gave her the runaround passing the call to different agents until they just hung up. I, myself tried to call bell on behalf of my mother, I requested to speak to a supervisor, each time, I called twice, they put me on hold for ** minutes on one call and on another call they just hung up on me. If this isn’t resolved to our satisfaction, we are prepared to contact the media to show how you treat seniors. My mother has a $*** bill for services she never used just because bell didn’t cancel her services when she requested. I to have had similar problems with bell and no longer use your services. I don’t know if your agents are told they must do whatever it takes to keep the coffers full but taking advantage of a senior is dispicable.
GetHuman1639433 did not yet indicate what Bell Canada should do to make this right.
I have an issue with Bell Canada too
How GetHuman1639433 fixed the problem
We are waiting for GetHuman1639433 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.