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The issue in GetHuman5346298's own words
Can't get in touch with Justfly.com. My father put in a cancellation request for a flight to Italy via justfly.com's website on June **, ****. He received that the cancellation was accepted and in progress. He opted for a future travel credit. Months go by, never received the travel credit and now the website states that his claim was rejected. Never received a voucher or a refund. Never received an explanation as to why his claim was rejected. Can't speak to a live person ever!! Beyond frustrating
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