Juul Customer Service

Contact Juul & solve common issues

Use Juul's Phone Number

Juul's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Juul. Below you will also find the phone and non-phone-based contact information we've gathered.

Juul: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Juul.
There's more!
Click below to show 4 more questions, answers, and complete guides to common Juul customer support problems.

Contacting Juul customer support

Below you can compare and contrast the 2 ways to contact Juul by looking at which ones are the fastest and which ones other customers recommend the most for solving Juul customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Juul across the following channels: Phone, Web.

Phone number / contactWaitVotes
855-509-5885
Customer Service
6 mins245
Online Help at juulvapor.com
Customer Service
< 13 hrs184

Recent reasons customers contacted Juul:

To whom it may concern:*I began using juul has an alternative to smoking cigarettes abo...
It has me verify age and after selfie just takes me right back to the first step. *We h...
Good Morning,**I *m Yorel Ktech, person in charge of @zigzaboo instagram *s account, th...
Hi, my name is Kevin Brzuziewski. For about * years, I ran an account on Instagram whic...
my **, year old son almost died from your product, first visit to er room, they could n...
I was trying to order the freak it online the free starter kit. As I was trying to orde...
My Juul stopped charging properly and burned through pods . They sent me a replacement...
Hello, *I'd first like to say thank you to Juul for helping me quit smoking. I've been...
Just want to let Juul know that after decades of smoking, my husband and i were down to...
I had trouble logging into my account, now I logged into my account I am trying to orde...
My boyfriend consumes juul, and I'm worried about his health.*He is a singer and loves...
Hi I had ordered a juul device because I thought I had lost mine so I purchased one on...
I just ordered from Juul using the coupon they sent me and I was supposed to get $* off...
Hi I bought a pack of * Juul pods and one of them all leaked out into the plastic I don...
Look im human i got addicted to cigarettes at ** and started juul at ** when i was lega...

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Does GetHuman work with Juul?

GetHuman does not work with Juul's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Juul at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Juul's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Juul at a Glance

Juul has no chat option
Juul has no customer email
Juul has 1 help forum
Juul has no twitter handle
Juul has no facebook page
Contact information overview

Answered on this page:

Are there any age restrictions for purchasing Juul products?
Are Juul devices safe to use during pregnancy?
How Do I Recover My Account Access with Juul?
Solutions to common issues

Contacting Other Companies

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