Made a purchase of a Craftsmen T**** riding lawn mower on Saturday May **, ****. The mo...

GetHuman7454719's problema de servicio al cliente con Lowe's de mayo 2022

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The issue in GetHuman7454719's own words
Made a purchase of a Craftsmen T**** riding lawn mower on Saturday May **, ****. The mower was delivered on Monday May **, ****. Yesterday, May ** the mower was used for * hours when suddenly a belt and spring came off the mower stopping it. Not able to finish finish mowing and now will have to fix the problem. I feel this is unacceptable. If I wanted to continue fixing a mower I would not have bought a new one that cost $****.**. I called the store in Canton, Ohio where we bought the mower. I was told by Josh in Customer Service to bring belt and spring in and it would be replaced. I find this unacceptable. Again, if I wanted to continue fixing a lawn mower I wouldn’t have bought a new one. I feel this mower should be picked up by Lowe’s and a new one delivered with $** worth of gas in it which is what I put in right before this happened. The mower had only been used for * HOURS and I am already going to have to fix the problem and made a ** mile trip to Canton because I live in Alliance. I feel this is unacceptable.**Sherry Snyder and Larry Links

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Lowe's

Problema de servicio al cliente
Reported by GetHuman7454719
may. 18º, 2022 - hace 4 meses
Not resolved
Visto por 4 clientes hasta ahora
Problema similar a 663 otros
0 clientes que siguen esto

Timeline

GetHuman7454719 comenzó a trabajar en este problema
may. 18º 1:12pm