NBC Customer Service Issues

Archive 4

The following are issues that customers reported to GetHuman about NBC customer service, archive #4. It includes a selection of 20 issue(s) reported October 8, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have been a fan of "The Voice" since it started airing. My friends and I are disappointed by Gwen's presence on the show, especially considering her relationship with Blake Shelton. The way she sits on his lap seems inappropriate for a professional setting. In my opinion, when a couple is together or married, they should not work on the same show. Their behavior comes across as unprofessional and makes me uncomfortable. I have decided to stop watching "The Voice" for now because of this.
Reported by GetHuman3723307 on الثلاثاء ٨ أكتوبر ٢٠١٩ ٠١:١٨
I recently learned that my American Express Gold Card APR will be increased to 20.24%. Despite having a credit score of [redacted], my attempts to address this with American Express, Experian, and FICO have been unfruitful. It feels like I am going in circles without any resolution. I strongly believe the rate hike is unjust, and I am seeking assistance before the October 19, [redacted] deadline. Please reach out to me at [redacted] to discuss my situation further. Thank you, Janet T.
Reported by GetHuman3747831 on الجمعة ١١ أكتوبر ٢٠١٩ ١٩:١٣
Many friends and coworkers, spanning generations from their mid-20s to their 70s, have eagerly awaited the return of the "THE VILLAGE" program all summer. Sadly, we have recently learned that it has been cancelled. We had been discussing and encouraging others to watch the show, only to hear about its cancellation. The show resonated deeply with us due to its relatable characters and their diverse life experiences, which reflected our own lives. The sense of community, love, learning, and mutual support portrayed in the show struck a chord with us, especially in today's world. Whether at a personal, political, or national level, we believe the show's messages are needed. Please reconsider and bring back "THE VILLAGE." We, here in the Midwest state of Ohio, would be incredibly grateful for its return.
Reported by GetHuman3795644 on السبت ١٩ أكتوبر ٢٠١٩ ٢٠:٤٦
The live broadcast of the president is misleading, offering incomplete information. The President fails to mention that the Kurds fear for their safety due to help from Russia, not specified in the speech. To thank the Turks for their actions against the Kurds, sanctions have been lifted, and ISIS fighters captured by the Turks were released. The claim that the Turks are content with the situation overlooks the harm done. The President instigated a conflict and now claims to have improved the situation, a viewpoint disputed by many. It is disheartening to see our country's leader behave in this dishonest manner. Viewers may feel compelled to tune out when faced with a barrage of false statements. It is vital for the President to realize that the public will not tolerate such fabrications used to conceal his actions.
Reported by GetHuman3816135 on الأربعاء ٢٣ أكتوبر ٢٠١٩ ١٦:٠٥
On Sunday, October 20, [redacted], my close friend, who I consider a brother, and I went to our first NFL game at FedExField. We bought a $[redacted].66 ticket for handicapped parking, expecting arena parking, elevator access, and staff assistance. Unfortunately, none of these were provided despite showing our ticket to multiple parking attendants. Consequently, my friend had to walk too far, leading to a fall and a broken hip. He is now in the ICU at Prince George Hospital in a coma, unable to return home to NC. I am seeking assistance in reaching out to the administrators at FedExField to address this matter urgently. Thank you. Sincerely, C.P. [redacted]
Reported by GetHuman3824404 on الخميس ٢٤ أكتوبر ٢٠١٩ ٢٢:٥٩
I recently watched the Brighton v Everton match coverage and was dismayed by the analysis provided by your co-commentator, Andy Walker. His remarks on the key points of the game seemed to carry hidden motives or a more negative agenda. I strongly feel the need for him to address my concerns about his biased assessments. Other neutral football fans present also unanimously agreed that his viewpoint was unfairly skewed. I eagerly await your response and clarification on this matter. Thank you for your consideration. Sincerely, Mark H. P.S. This is my first time expressing a complaint via letter or email, but I believe it is important to set the record straight.
Reported by GetHuman-moncrons on السبت ٢٦ أكتوبر ٢٠١٩ ١٨:٤٣
Dear NBC, I wanted to bring to your attention that an episode of Law & Order: SVU (Season 21, Episode 4) is missing from Spectrum's on-demand channel [redacted]. I prefer recording my favorite shows on my recording device, but lately, I've been unable to do so with Law & Order: SVU. Unlike other channels like ABC, FOX, and CBS, I'm facing issues trying to record on my re-recordable DVD. Last season, this was not an issue for me. I would be grateful for any assistance you can provide in resolving this matter. Thank you, Angela S.
Reported by GetHuman3912229 on السبت ٩ نوفمبر ٢٠١٩ ٢٠:٥١
Dear NBC, I wanted to bring to your attention that there seems to be an issue with missing episode S21, E4 of Law & Order: SVU on Spectrum's on-demand channel. Additionally, I have encountered a problem where I am unable to record episodes on my re-recordable device the first time I attempt to do so, but it works fine for other networks like ABC, FOX, and CBS. I typically watch shows at the end of the season and then delete them to make room for the next season. It would be greatly appreciated if you could look into unblocking these episodes for a smoother viewing experience. Thank you, Angela Smith
Reported by GetHuman3912229 on السبت ٩ نوفمبر ٢٠١٩ ٢١:٠٠
I am seeking to confirm the accuracy of the direct text I received from Emily Dalmas inviting me to audition on Monday. The request for me to send personal identification documents such as my passport, driver's license, and social security card via email for a "booking confirmation" seems suspicious. I consulted with Mia Cosumano, a casting director, and even contacted Breakdown Services, but they did not have any information on a project scheduled for the upcoming Monday, as mentioned in the text. The only response I got when I asked for proof of identity was a photo of a woman's face on a badge labeled Emily Dalmas, atop an NBC Universal pamphlet, which was not reassuring. I informed the sender that I would follow up via phone call today, as I usually only verify bookings using my SAG card. However, after expressing my intentions, the communication stopped abruptly with just a question mark in response. I tried researching Emily Dalmas on LinkedIn and found a profile linked to NBC Universal. Can someone help me verify the legitimacy of this request and provide identification for confirmation? I am currently in touch with SAG-AFTRA as well, who have informed me that this process does not align with standard industry practices. My name is Zillah Glory.
Reported by GetHuman3979786 on الجمعة ٢٢ نوفمبر ٢٠١٩ ١٨:٠٦
I have a promising idea to clean the air globally, at no cost and effectively. I am looking for the right contacts to help me kickstart this initiative, whether it's within Scientific Government agencies. Rest assured, I am genuine about this proposition. Please reach out to discuss further. Thank you for your support in this endeavor. Regards, L. M. For contact, please use the following number: [redacted]
Reported by GetHuman-leahhigh on الأحد ١ ديسمبر ٢٠١٩ ١٥:٢٩
Subject: Inquiry Regarding Current Political Situation To MSNBC, I would like to seek clarification on the current political landscape. My name is MyChelle, and I am curious about the situation with the Republicans holding the majority and seemingly not swaying in their support for Trump, irrespective of his actions. If my understanding is accurate, then why is it seemingly impossible for the citizens to collectively remove him from office as per the provisions of the constitution? Doesn't the constitution grant the power to the people to take action when there is wide support for a particular cause or situation? Thank you for your time and consideration. Sincerely, MyChelle
Reported by GetHuman4029072 on الإثنين ٢ ديسمبر ٢٠١٩ ٢٢:٣٧
I would like to express my gratitude to NBC for airing a truly festive Christmas show last night. The Christmas at Rockefeller Center program was a delight. In recent years, Christmas shows have mainly been platforms for performers to showcase their latest hits. This year, however, every song (except for Bon Jovi's military tribute) was a Christmas tune, including traditional hymns, which was a wonderful touch. I am thankful to NBC for presenting such a beautiful Christmas special. I appreciate them for featuring songs that celebrate the true spirit of Christmas and for allowing these meaningful lyrics to be shared. Perhaps this can bring a positive influence to our world during these challenging times.
Reported by GetHuman4045991 on الخميس ٥ ديسمبر ٢٠١٩ ١٥:٥٠
I recently learned about the cancellation of Bluff City Law, which I believe is one of the best dramas on television. I have noticed that NBC frequently cancels good shows, which is disappointing. Next season, I won't bother starting any new shows on NBC because they always end up canceled, unlike shows like "Making It" and "Superstore" that continue. Instead of changing the schedule, NBC chooses to cancel top-quality shows like Bluff City Law. As a viewer of NBC for 48 years, I am disappointed and will no longer invest time in shows that might face cancellation. Perhaps NBC should reconsider the decision-makers behind these cancellations. Sincerely, B. Wright Ellenburg Depot, NY [redacted]
Reported by GetHuman4061527 on الأحد ٨ ديسمبر ٢٠١٩ ١٥:١٦
I have been a victim of domestic abuse. I have tried numerous times and spent hours each day trying to report the crime to MPD in various ways, but it feels ineffective. Despite seeking medical attention for my injuries, I have struggled to get an officer to take my report. As a male survivor, the experience has been disheartening and retraumatizing. Any assistance or support in raising awareness for both men and women who have endured violence, domestic abuse, or assault would be greatly appreciated. You can reach me at [redacted]. Thank you.
Reported by GetHuman-drchers on الإثنين ٢٣ ديسمبر ٢٠١٩ ٠٥:١٨
Last night, we were excited to watch Chicago Fire at 9:00 as listed, but unfortunately, the episode never aired. Checking the Cox Communication guide, it seemed that Season 8, Episode 10 was missing, jumping from Episode 9 to Episode 11 scheduled for 1/15/20. Despite social media confirming the 9:00 time slot, the show didn't air, leaving my wife, a devoted fan, upset. It's puzzling why Episode 10 was skipped, and we hope to receive an explanation soon. Looking forward to your response. Sincerely, Peter Landes.
Reported by GetHuman4228037 on الخميس ٩ يناير ٢٠٢٠ ٢٠:٣٥
Regarding "AM Joy" on January 12, [redacted]. I am appalled by the behavior of this host. Her constant focus on sensationalism to drive ratings is baseless and unhelpful. It is disappointing that NBC allows this when they should be striving for unity. Let's aim for higher standards than this divisive rhetoric. Source: MSNBC’s Joy Reid was interviewed on "AM Joy," where she attributed the presence of Nazis in America to President Trump. She expressed that Trump's actions have instilled fear and anxiety in people. This kind of divisive commentary is unproductive and does not contribute to a healthy discourse in society.
Reported by GetHuman-dearpoli on الأحد ١٢ يناير ٢٠٢٠ ٢٢:٣٦
There have been consistent sound issues during the Monday evening shows for the past three weeks, affecting programs like "America's Got Talent" and "Manifest." The sound problem seems to occur during the commercial breaks but not during the news segments. The same issue also arises on Tuesday nights during another show. This recurring problem is frustrating as it disrupts the viewing experience. Viewers like myself find it challenging to follow the show when the sound quality is poor. Switching to other programs becomes tempting when this issue persists. However, I've noticed that the sound is clear during "The Voice." I hope this sound problem can be addressed and resolved soon to enhance the viewing pleasure. Thank you for your attention to this matter.
Reported by GetHuman-roxiebra on الثلاثاء ٢١ يناير ٢٠٢٠ ٠٢:٢٧
I received the AirSounds Pro as a Christmas gift from Joyous featured on The Kelly Clarkson Show. I enjoyed the product until they stopped pairing with my devices about a month later. I was disappointed because I felt the gift giver was let down. My younger brother saved his allowance to buy me the gift, which was very thoughtful. Despite many wireless headphone options, he chose your company. I know NBC, The Kelly Clarkson Show, and Joyus stand for quality products, entertainment, and customer satisfaction. I seek either a refund or a different pair of Bluetooth headphones that will last. I do not want the same ones. I hope we can resolve this to uphold your product quality reputation. Looking forward to your prompt response and solution. Thank you. Best, L.M. Menifee, CA
Reported by GetHuman4312257 on الجمعة ٣١ يناير ٢٠٢٠ ٠١:٣٨
The COVID-19 pandemic has affected us all. Amidst this, I encountered another concern. Following a mammogram that revealed two suspicious areas, I require a breast biopsy to assess if cancer is present. However, due to government guidelines, this procedure is currently deemed non-essential. It's disconcerting that a potential cancer diagnosis is not considered urgent. As a healthcare professional interacting with individuals daily, I believe addressing possible cancer should be a priority, particularly in my situation. It’s important to acknowledge the diverse impacts individuals are facing during these times.
Reported by GetHuman4613711 on الخميس ٩ أبريل ٢٠٢٠ ٢٠:٤٣
As a creative writer, I have written a Christmas-themed script called "Amberlands" featuring ten animal characters with unique personalities. The show begins with the host introducing the animals, highlighting their individual traits. Characters like Bobby the baboon, known for his DJ skills, and Miss Elie, a fashionable elephant, bring diversity to the story. The animals' costumes are described, adding to their charm. Zulda, the prettiest character, always stands out in competitions. The script includes a money feature, making it engaging for viewers. The animals, portrayed as CGI stars, offer a fresh and entertaining concept for the festive season, setting them apart from traditional holiday shows. I am excited to share the full script with you.
Reported by GetHuman5102341 on الأحد ٢٦ يوليو ٢٠٢٠ ١٣:٣٢

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