Went to choose Netflix and the screen went blank and all is unresponsive

GetHuman-renofam's customer service issue with Optus - Faults from September 2019

Help with my Optus - Faults issue
The issue in GetHuman-renofam's own words
The problem: Went to choose Netflix and the screen went blank and all is unresponsive
GetHuman-renofam did not yet indicate what Optus - Faults should do to make this right.
I have an issue with Optus - Faults too
How GetHuman-renofam fixed the problem
Ignored it then realised the tv was ser on antenna not hdmi and so when changed over it came back on.. all is well. Thank you
Please help with my Optus - Faults issue
Do you have a customer issue as well?
We can help you get Optus - Faults's attention and get better help faster. Tap below to get started.
Having Optus - Faults issues too?
Get tips from pros & other customers, and get it handled faster:
Para obtener mejores resultados, escriba al menos 100 caracteres
Esta dirección de correo electrónico no es válida

Optus - Faults

Customer service issue
Reported by GetHuman-renofam
Sep 15th, 2019 - a mon ago
I have an issue with Optus - Faults too
Fixed
GetHuman-renofam shared how to fix
Seen by 4 customers so far
Similar issue to 985 others
0 customers following this
Items needed
Account holder name
Billing address
phone number
Account phone number
Dirección de correo electrónico
Timeline
GetHuman-renofam started working on this issue
Sep 15th 7:08am
GetHuman-renofam confirmed the issue is fixed. Hooray!
Sep 15th 11:27am