My service has been horrible, both reception wise as well as customer service. I spoke...

GetHuman-wilbafam's problema de servicio al cliente con Straight Talk de abril 2021

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The issue in GetHuman-wilbafam's own words
My service has been horrible, both reception wise as well as customer service. I spoke with one of your csr agents the other day and complained about my service since I started it, after calling in as a Verizon customer wanting a better plan and service. She assured me that I had a great signal at my home, that we would have no reception issues which was a concern for me. So we went in spent the money at the Wal-Mart for the straight talk phone them oh do he Transferred are Verizon number ever just to fit in the last month and *** fighting to get any sort of reception at all and we've never gotten any reception at all in our home and I just could not understand it that even sent me another some card for my phone that I just put which before. Well after complaining to the gentleman yesterday and he was rude to me I was rude to him back I would met, wake up Yesterday morning and come to find out my service was suspended or canceled or whatever and I Just paid for a new month of service. *I would like my month of service reinstated please. As well as the new number seeing is how I had to transfer my main number back to Verizon. I have * children that I am home schooling as well as a injured husband at home, we cannot go without our main Soon is how we have lawyers and doctors and teachers calling us all the time everyday. I would love like the rest of this month that I've already paid for reinstated with a new number preferably the number I had to switch my Verizon ** if you guys can swing it. Thank you

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Straight Talk

Problema de servicio al cliente
Reported by GetHuman-wilbafam
abr. 21º, 2021 - hace 19 días
Not resolved
Visto por 3 clientes hasta ahora
Problema similar a 4951 otros
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