Straight Talk Phone Number

Call Straight Talk customer service faster with GetHuman

800-876-5753
Customer service
Current Wait: 18 minutos (14m avg)
Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Presione 1 luego 1 luego 5 luego 2 luego 5 luego 2 luego 3 luego 0 # cada vez que solicite un número de teléfono

Reasons customers like you called recently

LG l***dl cannot make calls. Says the wireless caller you dialed is not available at th...
Looking to have my own account that only I have access to
I am on my husbands account and I need my own account so only I can have access to . *M...
I want to buy a phone
Make sure my purchased card is applied to my service on due date
I transferred my number from Straight talk to another phone and they asked for the SIM...
My sim have been deactivated how do I activate it back
I just paid my monthly bill last week and it's been locked and I haven't been able to u...
I’m wondering if you can retrieve previously deleted text messages on my phone. I need...
Missed a callback to troubleshoot my phone and would like another callback please.
I missed a callback to troubleshoot my phone and would like another call back please.
I want to cancel autorefill on my phone and cannot do it from my device or account.
I'm with straight and I need to set up my new phone with my phone number from my old ph...
I'm trying to set up.a new phone and I need help with it cause I lost my phone toda...
I need to cancel my service for phone number ***-***-**** as I broke my phone and neede...
See more recent reasons for calling

Help me with my issue

How to call Straight Talk

Our Editor's Notes on Straight Talk's Phone-Based Customer Care

Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support.

Why Do People Need Straight Talk Customer Service?

Straight Talk users call the company's customer service department for a range of reasons, including:

  • Purchasing a new phone or device
  • Upgrading a phone or device
  • Starting new service
  • Changing or canceling service
  • Billing questions and inquiries
  • Addressing phone theft issues

Ways to Call Straight Talk

Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call.

When to Call Straight Talk

Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week.

Getting the Best Service From Straight Talk Customer Care

Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service.

How do Customers Feel About Straight Talk Customer Service?

Many consumers have expressed frustration with Straight Talk's phone-based customer service. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers.

Concerns about data usage are often reported by users. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between

J.D. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands.

Media Reports

In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. Many customers received refunds from the company.

What Kind of Issues can Straight Talk Customer Support Solve?

Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. These include:

  • Billing issues
  • Phone theft issues
  • Questions about data usage and calls made
  • Recommendations regarding appropriate calling and data plans
  • Starting, changing and ending service
  • Purchasing and upgrading devices

Issues That Can't Be Resolved Over the Phone

Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced.

What if I Can't Resolve my Issue with Straight Talk Over the Phone?

Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up.

Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down:

Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. Calling Straight Talk back may result in you getting a representative who is able to help you.

Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns.

Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative.

Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty.

Send a letter: It is also possible to write and send a letter to Straight Talk. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency.

Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next.

By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome.

Customer Number 800-876-5753 - by the Numbers

Número de teléfono para marcar800-876-5753
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLun-Dom: 8 am-12am EST
El mejor momento para marcar8:15 am
Navega por el laberinto del teléfono a un humanoPresione 1 luego 1 luego 5 luego 2 luego 5 luego 2 luego 3 luego 0 # cada vez que solicite un número de teléfono
Espera promedio
Espera actual18 años
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, chat, correo electrónico, twitter, web, facebook
Calidad de la comunicación54%
Calidad de la ayuda57%
Votos de los clientes4,320
Información actualizada por última vezWed Oct 20 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Straight Talk's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Straight Talk, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Straight Talk. Este número de teléfono es el mejor número de teléfono de Straight Talk porque 115,920 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-876-5753 incluyen Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer y otros problemas de servicio al cliente. El Straight Talk centro de llamadas al que llama tiene empleados de Florida y está abierto Mon-Sun: 8am-12am EST según los clientes. En total, Straight Talk tiene 4 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Straight Talk representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Straight Talk - by phone or otherwise

Si bien 800-876-5753 es el mejor número gratuito de Straight Talk, existen 10 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, según otros Straight Talk clientes, es llamando a su 877-430-2355 número de teléfono de su Servicios para los miembros departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de Live Chat para Customer Service. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Straight Talk, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Straight Talk.

What is GetHuman's Relationship to Straight Talk?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Straight Talk Contact Info

All Straight Talk contacts
Straight Talk Número de teléfonoBEST
Straight Talk Chat en vivo
Straight Talk Soporte por correo electrónico
Straight Talk Mesa de ayuda
Straight Talk en Twitter
Straight Talk en FB / Messenger
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