Dear Sir,*Further to my previous e mail, I require confirmation from you by e mail, tha...

GetHuman-lilybrai's problema de servicio al cliente con Virgin Atlantic de junio 2019

Ayuda con mi problema Virgin Atlantic
The issue in GetHuman-lilybrai's own words
Dear Sir,*Further to my previous e mail, I require confirmation from you by e mail, that the change in my travel plans due to my illness ( as confirmed in the doctor's report) will not incur any financial penalty. The first telephone call which I made with the airline assured me that this was the case and that there would be no financial penalty.*Although I have tried, it is impossible for me to get the doctor's letter translated into English within the deadline which you have set.*I have done everything I can and given my illness I am unable to provide any other information at this time. The additional stress caused by the confusion from yourselves is most unhelpful.*Please treat this as very urgent and reply as soon as possible.*Your faithfully*Mrs Lily Braid

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Virgin Atlantic

Problema de servicio al cliente
Reported by GetHuman-lilybrai
jun. 12º, 2019 - hace 2 años
Fixed
Visto por 10 clientes hasta ahora
Problema similar a 996 otros
0 clientes que siguen esto
Items needed
Nombre en el boleto
Referencia de reserva
Dirección de Envio
Dirección de correo electrónico en la cuenta
Número de viajero frecuente (si corresponde)

Timeline

GetHuman-lilybrai comenzó a trabajar en este problema
jun. 12º, 2019 7:31pm
GetHuman-lilybrai confirmó que el problema está solucionado. ¡Hurra!
jun. 13º, 2019 11:27pm
GetHuman-lilybrai confirmó que el problema está solucionado. ¡Hurra!
jun. 13º, 2019 11:27pm