Good Afternoon*I flew from Heathrow to to Johannesburg South Africa on the **th of Octo...

GetHuman3689339's problema de servicio al cliente con Virgin Atlantic de octubre 2019

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The issue in GetHuman3689339's own words
Good Afternoon*I flew from Heathrow to to Johannesburg South Africa on the **th of October ****. *There was a mechanical problem with the aircraft and we were asked to leave the airport and board a bus that took us to a hotel very close by. We were told to stay there for the night. The next morning we were taken back by bus and dropped off*at the airport where we waited until **h** for our plaint to take off. **Virgin kindly gave us all a free ticket to fly back to or from England for free because of this. It was a once off lifetime ticket.**I would like to now to fly from Johannesburg to England use the free ticket.**My name is Pamela Geraldine Cross*I flew on the **th of October ****.*Kindly assist me as I would like to visit *my late father's grave for one last time.**I am now ** years of age.**Thanking you in advance*Pamela Geraldine Cross**** ** *** ****

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Virgin Atlantic

Problema de servicio al cliente
Reported by GetHuman3689339
oct. 2º, 2019 - hace 2 años
Not resolved
Visto por 35 clientes hasta ahora
Problema similar a 1198 otros
0 clientes que siguen esto
Items needed
Nombre en el boleto
Referencia de reserva
Dirección de Envio
Dirección de correo electrónico en la cuenta
Número de viajero frecuente (si corresponde)

Timeline

GetHuman3689339 comenzó a trabajar en este problema
oct. 2º, 2019 12:58pm
GetHuman3689339 indica que el problema aún no se ha solucionado.
oct. 2º, 2019 9:29pm
GetHuman3689339 indica que el problema aún no se ha solucionado.
oct. 3º, 2019 2:00pm
GetHuman3689339 indica que el problema aún no se ha solucionado.
oct. 3º, 2019 2:03pm
GetHuman3689339 indica que el problema aún no se ha solucionado.
oct. 5º, 2019 3:21pm
GetHuman3689339 indica que el problema aún no se ha solucionado.
oct. 10º, 2019 2:44pm
GetHuman3689339 indica que el problema aún no se ha solucionado.
oct. 18º, 2019 2:36pm