Dear sir*madam,**I am a loyal Vodafone customer of ** years and have all my services ro...

GetHuman7006959's Problema de soporte técnico con Vodafone (UK) de enero 2022

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Nombre del titular de la cuenta, número de cuenta, dirección de facturación, número de teléfono de la cuenta y PIN de 4 dígitos
The issue in GetHuman7006959's own words
Dear sir*madam,**I am a loyal Vodafone customer of ** years and have all my services routed to you* my personal and family’s numbers, my business line, my home internet. I have relied on you for years and spend more than *,*** every month. I am accordingly extremely frustrated that such loyalty and history is met with unacceptable customer service. I was at the Tanta branch in Geish St on ******** at *:**pm to handle some requests and while waiting for the customer service rep (ayat) to bring me my router from inside, I was shocked to find my turn being taken by a police officer who was escorted inside by the security man of the branch. Ayat immediately dropped my requests and started handling the new customer. This is totally disrespectful and unprofessional, and when i objected she said she is free to do what she wants and actually even canceled all progress done on my requests which hadn’t yet been completed. I do not accept to be spoken to in that manner and i do not accept for my rights as a customer to be disregarded in that way. I demand for Vodafone to compensate me for such a horrible experience and i demand to know how Ayat will be addressed for causing this issue. My official complaint number is ***********-* and i will not stop there if i do not hear swift and sufficient feedback from you.

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Vodafone (UK)

Problema de soporte técnico
Reported by GetHuman7006959
ene. 10º, 2022 - hace 4 meses
Not resolved
Visto por 1 cliente hasta ahora
Problema similar a 633 otros
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Timeline

GetHuman7006959 comenzó a trabajar en este problema
ene. 10º 8:21am